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Streetlights burning during the day? Switching streetlights on and off

Streetlights are switched on and off via a Relay Automated System which is located in our central control room. This equipment

has started taking strain with the persistent on and off of load shedding and the Electrotechnical Department is.

putting in additional processes to try and ensure that streetlights are switched off. It must also be noted that during

Loadshedding, we have experienced repeated cable theft which affects the signalling at the Control Centre.

Around 3000 of our streetlights have to date been fitted with LED which use less energy, require less maintenance and has a longer lifespan compared to light types.

We appreciate the public taking the time to phone the Directorate should they note that streetlights remain ON between hours 09h00 and 17h00 and remain OFF between hours 19h00 and 06h00.

Repairs on streetlights

Please note that in order to affect repairs on streetlights they need to be switched on so that teams can see which ones are not burning.

One electrical box usually serves a few streets, so while you may not see people working, they may just be where you cannot see them. However, teams would seldom work for more than a day in an area,
except when a project is being rolled out or several lights are being installed or fixed. In general, if streetlights are burning during the day for

more than a one-day cycle, please report it during office hours to 044 801 9222 or 044 874 3917 so that the Directorate can go and  investigate.

Please phone in to report streetlights ON during the day 044 801 9222 or 044 801 9202 or on our WhatsApp Number 067 350 3295 (Available Monday to Friday 07h45 – 16h30)

Streetlights are fixed within 10 working days. If the broken lights in your street are not fixed within 10 working days from when you reported it, please follow up with us per telephone during office hours.

Please note Facebook is not an official municipal complaints channel. To generate a reference number, your complaint must be reported telephonically to customer care  or on the George Municipality mobile App or via email at gmun@george.gov.za