Unplanned water outage: Pipe damaged in Uitspanning Street, Herold’s Bay. Estimated time of repair is approximately 3 hours. Issued by George Municipality 18 September 2023 at 17h00
PLANNED INTERRUPTION OF THE ELECTRICITY SUPPLY – PORTION OF MODDERRIVIER
THE FOLLOWING AREAS WILL BE AFFECTED:
PORTION OF MODDERRIVIER
(STEENKAMP)VAN RENSBURG LINE US 12
NOTICE is hereby given that the electricity supply will be interrupted on FRIDAY 22 SEPTEMBER 2023 FROM 09H00 TO 16H30 for the purpose of doing alterations to the electrical mains. Consumers are warned to treat the installation as being live for the full duration as the supply may be resumed at any time within the notified period.
Should circumstances prevent the work being carried out during the abovementioned period; the work will be done on MONDAY 25 SEPTEMBER 2023 FROM 09H00 TO 16H30
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BEPLANDE ONDERBREKING VAN DIE ELEKTRIESE TOEVOER – GEDEELTE VAN MODDERRIVIER
DIE VOLGENDE AREAS SAL GERAAK WORD:
GEDEELTE VAN MODDERRIVIER
(STEENKAMP)VAN RENSBURG LYN US12
KENNISGEWING geskied hiermee dat die elektriese toevoer onderbreek sal word op VRYDAG 22 SEPTEMBER 2023 VANAF 09H00 TOT 16H30 met die doel om veranderings aan elektriese hoofleidings te maak. Klante word gewaarsku om die installasie as lewendig te beskou vir die volle periode aangesien die toevoer enige tyd gedurende die periode aangeskakel mag word.
Sou omstandighede verhoed dat die werk gedoen kan word gedurende bogenoemde periode, sal die werk gedoen word op MAANDAG 25 SEPTEMBER 2023 VANAF 09H00 TOT 16H30
Eskom load shedding update: Due to improved generation capacity and performance, load shedding will be reduced to Stage 1 from 12:00 today until 16:00, followed by Stage 3 load shedding from 16:00 until 05:00 on Tuesday (previously communicated as Stage 4). Thereafter, load shedding will be implemented as previously communicated where the pattern of Stages 2 and 4 will be implemented until further notice. Eskom will publish another update should any significant changes occur.
Issued by George Municipality 18 September 2023 at 12h15
George will be affected as follows:
Monday 18/09/2023
22:00 – 00:30
Tuesday 19/09/2023
22:00 – 00:30
Wednesday 20/09/2023
06:00 – 08:30
22:00 – 00:30
Thursday 21/09/2023
04:00 – 06:30
12:00 – 14:30
Friday 22/09/2023
12:00 – 14:30
20:00 – 22:30
Uniondale will be affected as follows:
Monday 18/09/2023
17:00 – 19:30
Tuesday 19/09/2023
01:00 – 03:30
17:00 – 19:30
Wednesday 20/09/2023
01:00 – 03:30
09:00 – 11:30
17:00 – 19:30
Thursday 21/09/2023
07:00 – 09:30
15:00 – 17:30
Friday 22/09/2023
15:00 – 17:30
23:00 – 01:30
Residents who have not had a SMART Water Meter installed yet will have their meter read every month, can submit a reading via email or via the My Smart City – George App.
1. Physical readings are done on a monthly basis by a service provider who visits properties to take water readings on Mondays to Friday between 07:00 am and 05:00 pm, and after hours from 05:00 pm to 07:30 pm. Weekends and public holidays from 08:00 am to 03:00 pm. For identification purposes, the water meter readers will be carrying an identification card and will be wearing s reflective jackets. Should a property owner have any questions/enquiries please call Electro Cuts on Cell: 0623693779 or Cell: 0647431718.
2. Submit your meter reading by email to meterreadings@george.gov.za
Include the accountholder’s name, contact details and George Municipal account number, date of reading and attach photo of meter. Please note that meter readings are done per area at different times of the month, and it is important that your meter reading email is submitted around the same time as your area’s reading time. Please check the date of the previous reading at the bottom of your account to determine your meter reading slot.
3. Submit your meter reading using the My Smart City – George App
Go to your Apps home screen
Tap on the Municipal Self Meter Readings icon
Tap the Add Account and Complete all relevant fields
Please note that you can only proceed once you have selected your location under your profile.)
Once done, tap Save Details
4. Residents can easily determine how much water is used – deducting the current reading from the previous reading will tell you how many units of water have been used.
Water charges are based on the number of kilolitres of water used on the property every month. If you are submitting your own readings to the City (e.g., if your meter is difficult for meter readers to access), you only need to supply the black numbers when submitting your reading. If your bill seems incorrect or suspiciously high, it is most likely due to:
• Water leak
• Human Error
Enquiries regarding water meter readings may be directed to: accounts@george.gov.za
The George Municipality’s service and technical departments this morning have begun mop-up operations and damage assessments following the high spring tides that hit the area over the past weekend.
Community Services, Electrotechnical Services, and Civil Engineering Services are working together to assess the damage to municipal properties and infrastructure. The municipality is unable to provide an estimate of the rand value of the damages at this stage, but it is believed to be in the millions of rands.
The George beaches, Herolds Bay, Victoria Bay, Leentjies, and Wilderness remain closed until further notice and access is currently restricted by law enforcement teams. The municipality is working hard to resolve the situation and will keep the public informed of any updates as they become available.
George Municipality has installed a brand new Pay Your Account banner on the municipal website – pay your account with one click! https://tinyurl.com/2p8t83ax
OTHER PAYMENT OPTIONS
Accounts can be paid via electronic transfer (EFT – see details below), via Unipay, by clicking on the QR code on your statement, Pick ‘n Pay, Woolworths, BOXER, GAME, SPAR and Pep.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
If you do not have a printed account, ensure that you have the 20 digit number written down to provide the teller with. Ratepayers in Uniondale can get hard copies of their accounts and pay at the Uniondale Post Office, Pep Stores and Uniondale Municipal Office, 39 Voortrekker Steet. To register you can email accounts@george.gov.za or phone 044 752 1024 for more information.
In Haarlem ratepayers can get hard copies and pay their accounts at the Haarlem Municipal Office, 99 Berg Street, to register you can email accounts@george.gov.za or phone 044 763 1013.
Bank details for electronic payment:
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number
Proof of payment is to be sent to payments@george.gov.za
UPDATE YOUR DETAILS USING OUR SIMPLE FORM ON OUR WEBSITE
A reminder that accounts are no longer issued by post, they are only emailed to residents. Update your details quickly and simply with our new form, simply click on the Banner Update Your Details on the municipal website https://tinyurl.com/2p8t83ax
Other options to access your Account
• A hard copy of your monthly account can be printed at the cash hall of the Municipality’s main building situated at 71 York Street or our Area Offices in BLANCO, CONVILLE, PACALTSDORP, NEW DAWN PARK, ROSEMOOR, PROTEA PARK, TOUWSRANTEN as well as the Thembalethu and Waboomskraal Thusong Centres on request.
• Ratepayers can VIEW and PAY their accounts by clicking on the Unipay link www.unipay.co.za or by scanning the QR code on their account.
• Phone in on 044 801 9009/4/17 or 044 801 9135 or 044 801 9518. Please provide your GRG account number and contact details (email address, telephone number) with all enquiries.
OVERDUE DEBT WILL BE RECOVERED THROUGH PREPAID METER SYSTEM
Residents are advised to take note that any overdue debts owing to the municipality, will be recovered through the prepaid electricity meter system, as per the Credit Control and Debt Collection Policy. This means that if you have not paid your account in fulL, when you purchase prepaid electrical units from a vendor, at least 50% of your overdue debt will be paid off by your purchase, and the remaining amount will reflect as pre-paid electricity units.
HOW TO CHECK WHAT YOUR OVERDUE DEBT IS?
If you are not sure what your overdue debt is, please phone in to 044 801 9009/4/17 or 044 801 9135 or 044 801 9518. Provide your GRG account number and contact details (email address, telephone number) with all enquiries. A duplicate statement can also be requested at accounts@george.gov.za. Payment is due by the 15th of the following month.
DUE DATE FOR PAYMENT
Payment is due by the 15th of the following month. If you haven’t received a statement by the 15th, it is suggested you pay an average amount, request an account via email or check your account totals on the George Municipality Mobile Application (App). A duplicate statement can also be requested at accounts@george.gov.za. Please provide your GRG account number on request.
Clients making use of George Municipality Sewerage Truck Services, please note:
• All operation and maintenance of on-site septic and conservancy tanks, and all costs related to it, are the responsibility of the property owner.
• The owner must check septic and conservancy tank levels regularly and book a service long enough in advance to avoid spillovers.
• Book your collection/cleaning of tanks at least five days in advance at the phone numbers below.
• Immediate response to emergency overflows cannot be guaranteed and is subject to availability and scheduling of trucks.
• Collection and cleaning of tanks after hours (16h30 until 22h00)
Times for Weekends and Public Holidays (08h00 until 19h00). Weekends and public holidays are more expensive than in working hours, as per municipal rates, and will only be done on confirmation by client that the after-hours fee is accepted.
Book your suction truck services on 044 801 9262/66.Uniondale: 044 752 1024 After hours: 044 801 6300
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RIOOLSUIGTROK-DIENSTE: WAT U MOET WEET
Kliënte wat van George Munisipaliteit se rioolsuigtrok-dienste gebruik maak, neem asseblief kennis:
• Die werking en instandhouding van septiese- en opgaartenke, en alle kostes wat daarmee verband hou, is die verantwoordelikheid van die grondeienaar.
• Die eienaar moet die vlakke van septiese en opgaartenke gereeld nagaan en ‘n diens lank vooruit bespreek om oorspoelings te vermy.
• Bepreek die uitsuig/skoonmaak van tenke ten minste vyf dae vooruit by die telefoonnommers hieronder.
• Onmiddellike reaksie in die geval van noodriooloorspoelings kan nie verseker word nie en hang van die beskikbaarheid en skedulering van suigtrokvoertuie af.
• Uitsuig of skoonmaak van tenke wat na-ure (16h30 until 22h00)
Tye vir naweke en Openbare Vakansiedae (08h00 tot 19h00).
Indien uitsuig en skoonmaak oor naweke en publieke vakansiedae plaasvind is dit duurder, soos per die munisipale tariewe, en sal slegs gedoen word indien die kliënt bevestig dat die na-ure fooi aanvaar word.
Bespreek u rioolsuigtrok-dienste by 044 801 9262/66.Uniondale: 044 752 1024 Na-ure: 044 801 6300
Please be advised that the NATIS System and LEU (eye testing machines) are down at the Driving Licence Testing Centre (DLTC) in Pacaltsdorp. The centre cannot process licence renewals and eye testing services now. People can still do tests that are being performed outside the building and pick up licence cards.
The Motor Vehicle Registration (MVR) and Vehicle Testing Station are online.
For more information, please contact the department on 044 878 2400.
Issued by George Municipality, 17 September 2023 @18:50
The high tide predicted for this afternoon appeared to be much calmer with no threat to people, property, and infrastructure. While minor incidents were reported, the Municipality of George worked tirelessly to protect infrastructure while also saving lives. Dr Michele Gratz, the Municipal Manager of George, thanked the Municipal teams for their dedication and hard work this weekend.
Our hearts go out to the family of the elderly lady who passed away and those injured after a huge wave hit them at Leentjiesklip in Wilderness yesterday. “My condolences to the family who lost a loved one. My thoughts also go out to everyone along the coast who was affected by the storm surge. We appreciate the cooperation of the public during the very difficult weekend,” said the Executive Mayor of George, Alderman Leon van Wyk.
The George beaches remain closed until further notice. The Municipality will commence with the mop-up operations on Monday, 18 September 2023, while also continuing to assess damages caused by the high tide over the weekend.
We encourage everyone to report any incidents to the AFTER HOURS AND EMERGENCIES contact numbers: 044 801 6300 FIRE EMERGENCIES: 044 801 6311. Stay tuned for further updates.