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Notice Archive

My Smart City App – Register and Pay your Account!

My Smart City App – Register and Pay your Account!
Simplify how you communicate and transact with the George Municipality. Pay your account on the My Smart City – George App.
Get Your Account Registered/ Verified
1.    Go to your Apps home screen
2.    Tap on My Municipality
3.    Tap on the Municipal accounts icon
4.    Tap the Add Account
5.    Complete all relevant fields. (Please note that you can only proceed once you have selected your location under your profile.)
6.    Verification of your Account details may take 1-2 days and thereafter you are able to pay your account
7.    Once your Account Icon has turned green (i.e it is verified) select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement.

Paying Your Account
1.    Once your Account has been verified,
2.    Tap on the bar and click on Pay Account
3.    Fill in the amount you would like to pay
4.    Click Pay Account
5.    Complete all relevant fields under Card Details
6.    Tap Pay Now
7.    Select the municipal bill you would like to pay or select the All icon to settle your bills in one settlement
8.    Confirmation of payment will be received via the APP.

The My Smart City – George App simplifies Service Delivery for the Resident:
•     Log municipal faults;
•     Receive local alerts and notifications;
•     Chat to an Agent during office hours;
•     Access and pay your municipal bill;
•     Submit self-read meter readings;
•     Have the opportunity to complete Customer Satisfaction Surveys;
•     and let you contribute to the Integrated Development Plan (IDP) without needing to attend meetings;
•     and gives you Access to Business listings/ Events for George and surrounds.

George Municipality has partnered with My Smart City to bring a tailored one-stop solution to your service delivery needs.

Watch Video on paying your account via the APP
https://youtu.be/dU0mGaZCzH0

Download NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement! Should you have any issues with registering please contact support@mysmart.city

Unplanned water outage and low water pressure

Unplanned water outage and low water pressure:

George Municipality is aware of the current low pressure and no water in Campher’s Drift, Bo Dorp, CBD and Denneoord. Municipal teams are on site and attending to the problem. A water tanker is en route to Denneoord.
George Municipality apologises for the inconvenience and appeals that water be used sparingly. Issued by George Municipality 17 October 2023 at 12h20.

 

INVITATION TO PARTICIPATE IN THE SURVIVAL SWIMMING PROGRAM

George Municipality in collaboration with the National Sea Rescue Institute,
is proud to roll out the Survival Swimming Program. Schools in the George Municipal area are invited to participate in this program.

REQUIREMENTS

  • Days: Monday, Tuesdays & Wednesdays
  • Times: 2pm, 2:30pm, 3pm, 3:30pm, 4pm & 4:30pm or lessons can be arranged during your Life Orientation periods.
  •  The learners we are targeting will be roughly 7 – 18 years old.
  • Prior to their first lesson, all learners will be required to complete an indemnity form and photographic permission form.
  • Interested Schools will be responsible to arrange OWN TRANSPORT for learners to and from the facility.
  • Such training program usually consists of 13 lesson plans.

Principals of interested schools MUST reply via e-mail on or before 31 OCTOBER 2023

For attention the Sport Development Officer,
Ms. Leveinia Botha at lybotha@george.gov.za
Contact number 044 801 9488

Garden Route Dam level – 17 October 2023

GARDEN ROUTE DAM LEVEL – 17 October 2023

Issued 17 October 2023, George Municipality

 

Percentage storage at new raised dam wall height                       100 %

Rainfall for the previous 7 days                                                         12.60 mm(Measured up to and including 17 October 2023)

What are our Water Restrictions and how do they affect your household?

Every household is limited to using 15 kilolitres of water per month.
Emergency tariffs will be charged for any household which uses more than 15kl as per the 2023/24 tariff list.
Businesses dependent on municipal water, including commercial car washes must reduce their use of water by 15% of their past 6-month average.

Large industry must reduce their use of municipal water by 10% of their past 6-month average.
Gardens can be watered any time of the day but ONLY with watering cans or buckets, no hosepipes are allowed.

The Irrigation or watering of ALL sport fields using municipal water is prohibited.
Washing of vehicles with a garden hose is prohibited. Only buckets are allowed.
Cleaning of any outside surface areas using a hosepipe is prohibited.
Filling up of swimming pools with municipal water is prohibited.
Flow-reducing devices will be installed where limits are exceeded.
Applications for exemption can be submitted to the Deputy Director Water for consideration.
Those making use of their own water must display a visible sign stating, “Own Water”.

Follow this link for Water Saving Tips and details on Restrictions

https://www.george.gov.za/civil-engineering/water/water-saving-tips/

Treated Effluent and Raw Water for irrigation or construction purposes is available and details can be requested from the Directorate: Civil Engineering Services (gvanniekerk@george.gov.za)

Report contraventions of the current Water Restrictions on 0800 424477 – fines apply.

Report all water leaks on 044 801 9262/66 or A/ h 044 801 6300 or at your nearest Area Office or Thusong Centre, email to gmun@george.gov.za  or via the My Smart City App.

Steps to check for leaks on the property:

Step 1: Stop all water use.  Close all the taps on the property and do not flush the toilet.
Step 2:  Check and record the water meter reading.
Step 3: Wait for at least 15 minutes and take another reading.  Make sure that nobody has opened a tap or flushed the toilet since the meter reading was taken.
Step 4: If there is a difference, then the leak will have to be fixed. If the number on the meter has increased, then it means that a leak has been detected and fast action will need to be taken.
Step 5: Unless it is a simple DIY job, residents are encouraged to call a plumber to fix the leak.

Three simple tests to detect a toilet leak:

  • Listen for the water trickling into the toilet bowl.
  • Press a piece of toilet paper against the inside back surface of the bowl.  If it gets wet, you probably have a leak.
  • Put 15 drops of food colouring into the toilet cistern. If after 15 minutes the water in the toilet bowl has changed colour, then there is a leak.

If you cannot afford to call a plumber to fix a serious toilet problem, use the little stopcock/angle valve tap at the base of the toilet to keep it turned off between flushes.

Alien Invasive Plant Awareness Campaign: Moth catcher – Araujia serifera

Municipal Plant of the Month – Moth catcher: Araujia serifera. A vigorous, semi-woody, perennial creeper that can reach the top of tall trees. The stems contain a milky sap. Leaves are dark green and smooth above and pale green or whitish below with short, dense hairs. White, cream, or pale pink flowers appear from November to April. The fruit is large, green, and spongy and turns brown and woody and splits open when mature to release thousands of blackish seeds which are attached to fluffy parachutes and are carried away on the wind.
The plant and its sap can cause skin irritation.

Invasive status is Category 1b invader and habitat transformer as it smothers other plants and eventually kills them. It may not be planted or traded and seed dispersal should be avoided.

Control: Triclopyr is registered as a spot treatment. Backpack sprayers are a good tool for spot-treating small weed populations. This plant is easily uprooted when still small. The plants should be destroyed before they produce seeds.

References: www.invasives.org.za: www.sanbi.org

Eskom Loadshedding Update 15 Oct 2023

<<<<Sunday, 15 October 2023: Due to stable generation capacity with breakdowns at 13 158MW and planned maintenance at 6 051MW of generation capacity, loadshedding will remain suspended today until 16:00 on Monday. Thereafter, Stage 2 loadshedding will be implemented from 16:00 until 05:00 on Tuesday. Loadshedding will then be suspended from 05:00 until 16:00 and Stage 2 implemented from 16:00 until 05:00 on Wednesday. This pattern will be repeated daily until further notice. Eskom will communicate should any significant changes occur.(Eskom)>>>

George will be affected as follows:

Sunday 15/10/2023
None

Monday 16/10/2023
None

Tuesday 17/10/2023
None

Wednesday 18/10/2023
22:00 – 00:30

Thursday 19/10/2023
22:00 – 00:30

Friday 20/10/2023
None

Uniondale will be affected as follows:

Sunday 15/10/2023
None

Monday 16/10/2023
None

Tuesday 17/10/2023
17:00 – 19:30

Wednesday 18/10/2023
17:00 – 19:30

Thursday 19/10/2023
01:00 – 03:30

Friday 20/10/2023
01:00 – 03:30

Eskom Loadshedding Update: 14 October 2023

<<<Saturday, 14 October 2023: As a result of improved generation capacity with breakdowns at 12 168MW and planned maintenance at 6 484 of generation capacity, load shedding will remain suspended today until 16:00 on Sunday. Thereafter, Stage 2 loadshedding will be implemented from 16:00 until 05:00 on Monday. The update of the week ahead will be announced on Sunday. Eskom will communicate should any significant changes occur. (Eskom)>>>

George will be affected as follows:

Monday 16/10/2023
00:00 – 02:30

Tuesday 17/10/2023
None

Wednesday 18/10/2023
22:00 – 00:30

Thursday 19/10/2023
22:00 – 00:30

Friday 20/10/2023
None

Uniondale will be affected as follows:

Monday 16/10/2023
03:00 – 05:30

Tuesday 17/10/2023
17:00 – 19:30

Wednesday 18/10/2023
17:00 – 19:30

Thursday 19/10/2023
01:00 – 03:30

Friday 20/10/2023
01:00 – 03:30

My Smart City App DYK#6 One-on-One Chats

Did you know that you can now chat directly to an Agent at the George Municipality by using the My Smart City George App?

If you need assistance and cannot get through to our landlines, chat One-on-One with our friendly Agents, on weekdays between 07h45 – 16h30 and they will be able to assist you with your Municipal query.

Download NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement

#didyouknow
#cityofopportunities
#cityofgeorge