Notice Archive

Our electrotechnical department is in process of restoring a high speed radio link which has failed and caused the geyser ripple switches to malfunction today. All geysers are currently on.

The radio link is the backup to the fibre line that was vandalized a while back. The department has initiated a project to have the fibre replaced with an underground service less prone to vandalism.

Geysers will not be switched off between 6pm -8pm tonight. We apologize for any inconvenience caused.

The George Municipality switches off geysers according to the Eskom tariff structure peak times. The switch-offs only apply to homes fitted with the relevant device.

September to May (Low demand season)
Monday to Friday: 8am-10am and 6pm-8pm and 9.30pm-10pm
Saturday: 10am-12pm and 6pm-8pm
Sunday: No switch-off

Please note all municipalities have been required to install geyser control systems to help flatten the peaks on the national load curve and have been implemented across the country for about a decade. The geyser control system is intentionally set to switch geysers off during peak times as without it there would be more loadshedding.

The public is advised that the Natis system is back online but our staff is currently handling a heavy bottleneck of clients, as a result of the issue. The system was offline due to a Telkom fault, according to the Road Traffic Management Corporation.

Our MVR (Registering) Offices at Hibernia Street and the Vehicle Testing Station are open for business.

We apologise to the public for the inconvenience and thank you for your patience.

Pipe burst in Hoekwil. Water truck will roam the affected areas.
ETR 4-5 hours.

The George Municipality wishes to inform the staff members and the public that speed bumps made of rubber have been installed on the Municipal parking between Progress and Victoria Streets entrances, this afternoon, 31 October 2023.

Drivers are requested to be alert and drive cautiously. The installation of the speed humps is a speed-calming measure in the Municipal Parking area to ensure safety for both motorists and pedestrians.

Follow this link to read the latest GM Newspaper – NOVEMBER 2023 Edition

https://www.george.gov.za/wp-content/uploads/2023/10/GM-PAGES-1-16-NOV-2023.pdf

Meter Reading Interval Period
Once your SMART Water Meter has been installed you may note that your municipal account reflects a higher-than-normal level of water consumption which results in higher billing charges. This is caused by the change in the meter reading interval period, from the old meter to the new meters.

To address this challenge, George Municipality will implement a maximum interval period of 35 days, and this will be applied from the November 2023 monthly billing onwards.  This interval period will be applied for a number of months until the interval period is aligned to the monthly reading date of the 15^th of each month. This will prevent higher consumption charges due to the rising block tariff.

Old Meter Reading
After installation, there is an administrative changeover which links the SMART Water Meter to your account. In isolated cases some consumers with a SMART Water Meter have been billed on an estimate of the old meter where this changeover has not taken place yet.

To ensure that billing is undertaken correctly and accurately, please expect to see Meter Readers still come through to check the SMART water meter readings during the changeover process until the integration of the billing system with the electronic meter data is complete.

When will I be able to reconcile my account to the consumption readings on my SMART water meter?
This process might take up to 3 months or longer, this is due to the administrative changeover process after installation until the integration of the billing system with the electronic meter data is completed.

What if I was already billed at a higher-than-normal consumption due to a longer interval period?
Please contact our Finance Department for assistance in rectifying your billing, on 044 801 9111 or 072 501 1843 after hours or e-mail accounts@george.gov.za

When can I register my NEW SMART Water Meter?
Residents can register their new SMART Water Meter to track their own daily water consumption, respond to leakage alerts and manage multiple meters in one space. As the resident you will receive high usage warnings via SMS and Email and the near real-time consumption allows you to understand exactly where and when you are using water right now. Immediately after installation, please proceed to register your SMART  water meter by following the link to the SMART WATER METER Registration Page or by downloading the Ontec George Home App from Google Play Store or iStore. The Ontec George Home App will guide you on the steps to be taken to register.

For queries related to the smart meter registration process please contact Ontec at 044 873 5474
For any queries related to meter readings and billing please contact George Municipality Financial department at 044 801 9111 or 072 501 1843 after hours or e-mail accounts@george.gov.za

The public is advised that the E-Natis system is currently offline throughout the country. Our MVR (Registering) Offices at Hibernia St and Blanco Drive-through are therefore unable to process documentation. Updates will be provided.

Issued George Municipality, 31 October 2023

THE FOLLOWING AREAS WILL BE AFFECTED:
DENNEOORD, PANORAMA, LOERIE PARK AND BERGSIG

Illegal connections cause a significant amount of rainwater to enter the sewer system resulting in overflowing manholes and pumpstations. The overflow ultimately ends up in low-lying areas or rivers, and in turn places a considerable amount of strain on the Municipality’s operational requirements in order to maintain service delivery.

Illegal connection – An illegal connection is a connection that permits rainwater, stormwater or subsurface water to enter the sewer network system via the household drainage system. Illegal connections include connections of gutter downpipes, sump pumps and paved/hard surfaces directing rainwater into gullies, rodding eyes or manholes.

Water and Sanitation Services By-Laws section 60 (7) –  No rainwater or stormwater, and no effluent other than an effluent that has been approved by the Municipality, may be discharged into a drainage installation.

NOTICE of inspections at houses in area will commence from Tuesday,  31 OCTOBER 2023

Percentage storage at newly raised dam wall height 100 %
Rainfall for the previous 7 days 36 mm (Measured up to and including 31 October 2023)

PLANNED POWER OUTAGE
NOTIFICATION OF THE INTERRUPTION OF THE ELECTRICITY SUPPLY.

THE FOLLOWING AREAS WILL BE AFFECTED:

PORTION OF ROSEMORE
PARSON & MITCHELL BAKER STREETS

NOTICE is hereby given that the electricity supply will be interrupted on THURSDAY 02 NOVEMBER  2023  FROM  09H00 TO 16H00 for the purpose of doing alterations to the electrical mains. Consumers are warned to treat the installation as being live for the full duration as the supply may be resumed at any time within the notified period.

Should circumstances prevent the work being carried out during the abovementioned period; the work will be done on FRIDAY 03 NOVEMBER  2023 FROM  09H00 TO 16H00