The George Municipality will close its offices on the 15, 25 and 26 December 2023 and 1 January 2024 for Public Holidays. All Emergency personnel and other essential services will be on standby during the public holidays and the Municipality will be operational during the festive season on all other working days.
Municipal Switchboard 044 801 9111
Toll-Free George Disaster Centre Number: 087 152 9999
Fire Emergencies: 044 801 6311
All after-hours George Municipality (including Uniondale and Haarlem) are as follows:
After-Hours and Emergencies: 044 801 6300
General public email for all matters: gmun@george.gov.za
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours).
Ratepayers are requested to use one of the below-mentioned methods to make payments:
Electronic Funds Transfer (EFT )
Bank Details for electronic payment
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number (please enter your account number without the GRG in front and without any spaces in between)
Proof of payment to be sent to payments@george.gov.za
Unipay
View and pay accounts by clicking on the Unipay link www.unipay.co.za or by scanning the QR code on their account.
Pay Your Account via Website
George Municipality has installed a Pay Your Account button on the municipal website – pay your account with one click! https://tinyurl.com/2p8t83ax
Go to our website on www.george.gov.za
My Smart City App
Ratepayers can register, view and pay their accounts on the MY SMART CITY George Municipal App. Download the NEW My Smart City – George APP via the Apple App Store, the Google Play Store or via the My Smart City website www.mysmart.city or Scan the QR Code which can also be found on your current municipal statement! Should you have any issues with registering please contact support@mysmart.city
Pay at the following retail outlets.
• Pick and Pay, Woolworths, BOXER, GAME, SPAR and PEP.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
If you do not have a printed account, ensure that you have the 20-digit number written down to provide the teller with.
• Ratepayers in Uniondale can get hard copies of their accounts and pay at the Uniondale Post Office, Pep Stores and Uniondale Municipal Office, 39 Voortrekker Steet. To register you can email accounts@george.gov.za
or phone 044 752 1024 for more information.
• Haarlem ratepayers can get hard copies and pay their accounts at the Haarlem Municipal Office, 99 Berg Street, to register you can email accounts@george.gov.za or phone 044 763 1013.
Meter readings
Residents who have not had a SMART Water Meter installed yet will have their meter read every month, or can submit a reading via email or via the My Smart City – George App.
Submit your meter reading by email to meterreadings@george.gov.za
Include the accountholder’s name, contact details and George Municipal account number, date of reading and attach photo of meter. Please note that meter readings are done per area at different times of the month, and it is important that your meter reading email is submitted around the same time as your area’s reading time. Please check the date of the previous reading at the bottom of your account to determine your meter reading slot.
Enquiries: accounts@george.gov.za
Prepaid electricity purchases
Purchase via your online banking
or via George Municipal Website https://george.ontec.co.za/index.html
Or accredited service providers www.prepaid24.co.za or https://home.ontec.co.za or www.ipay.co.za
Pre-paid electricity queries to Ontec: 044 873 5474
If your pre-paid meter is broken, please report to 044 801 9222 or 044 803 9222 during office hours.
Emergency credit control queries: (063 699 5998)
