George Municipality has been made aware of refuse workers asking members of the public for donations. Please note that no municipal official may ask for a gratuity or any money in lieu of services rendered. We request that the GM Number on the vehicle is provided to our Community Services Directorate when reporting any such requests to 044 802 2900. Should you want to give a token of appreciation voluntarily that is in order.
George Municipality is once again urgently appealing to motorists at the beach areas to please adhere to all traffic laws and avoid putting themselves and other road users in danger.
Motorists are currently causing dangerous traffic situations at especially Herold’s Bay beach area and are plainly ignoring the warnings of traffic officers. This is dangerous to motorists and other road users and their families. VEHICLES WILL BE TOWED away if they are causing a traffic hazard.
George Traffic appeals to motorists to please park considerately and not to cause any traffic obstructions. If any vehicle is found to be contravening traffic law and causing a disruption to traffic flow, either through parking, blocking entrances or any other violation, they will be prosecuted.
The Municipality has done everything in its power to address the shortage of parking at Herold’s Bay by adding three drop and go parking bays right next to the caravan food stalls for the Festive Season. A Traffic Controller is assisting motorists at the drop and go area.
Traffic controllers are also assisting with general parking at Herold’s Bay. Motorists are also allowed to park on the verges of the R404 Road entering the beach area provided they are completely off the road and not causing any obstruction.
Urgent Public Notice: George Municipality appeals to businesses and the public, in general, to ONLY PUT OUT REFUSE ON COLLECTION DAYS FOR THAT SPECIFIC AREA.
Businesses must only put out refuse on Mondays, Wednesdays and Fridays and NOT on any other day. The businesses, especially the George CBD, should please not put refuse bags out on the sidewalks. Our cleaning teams remove the refuse from the designated spots.
REFUSE REMOVAL: GENERAL• All refuse bags, black, green and blue, must be put out by 07:00 am on the removal day ONLY.• Only 4 green bags are allowed, and unlimited blue bags.• All black bags will be collected over season time (1 Dec 21 – 07 Jan 22) and can also be substituted or combined with bundles of branches/ garden waste. Bundles must not be too big for one person to pick up OR more than 1m in length.• Broken glass should be wrapped in newspaper when thrown into bags to prevent injuries to workers.• Bulky waste must be disposed of at the Gwaiing Landfill Site on R102. The Gwaiing landfill site will be open Monday to Friday at 7:00 until 19:00, Saturdays and Public Holidays from 7:00 until 15:00 (except Christmas Day).
COLLECTION DATES WITH REGARDS TO UPCOMING FESTIVE PUBLIC HOLIDAYSRefuse (black, green and blue bags) will be collected as per normal on 27 December (Monday) 2021.
Affected areas:27 December 2021 – Blanco, Riverlea, Heatherpark, Heatherlands, Glen Barrie, Kraaibosch, Groenkloof, Blue Mountain Village, Herold’s Bay, Victoria Bay, Rondevlei area (George side) and businesses.
CONTACTGeorge Municipality Environmental Services82 Meade Street, George. Phone 044 802 2900Black bag-related enquiries: 044 802 2900Blue and green bag enquiries: LGE Waste, 044 878 0688/lgewaste@gmail.com10 Extension Road, Pacaltsdorp Industrial Area
ISSUED BY GEORGE MUNICIPALITY
Issued by George Municipality – 17 December 2021 at 10h30
Gwaiing Beach is open for SWIMMING again from today, 17 December 2021 as confirmed by Chief Fire Officer and Emergency Services for George, Neels Barnard.
The beach had to be closed for swimming on Tuesday, 7 December 2021 due to large pieces of debris and logs in the river mouth after heavy rainfall the previous day as well as dangerous sea conditions. Water conditions have improved and are monitored closely by lifeguards and officials.
Lifeguards are on duty at Gwaiing beach and at all other swimming beaches in the George municipal area daily from 7 am to 7 pm until the end of the school holidays in January 2022. This includes weekends and public holidays. Public swimming pools in Conville and Uniondale remain closed as a Covid-19 precaution.
PLEASE SWIM BETWEEN THE FLAGS AT BEACHES AND OBEY LIFEGUARD INSTRUCTIONS.
George Municipality has in conjunction with the Municipal Court Prosecuting Authority decided to review all traffic fines issued for parking violations at Herold’s Bay beach area on Sunday, 12 December 2021.
Each case will be evaluated on merit and a decision will be made as to whether the fine will be reduced, withdrawn or not. Any other traffic contraventions that were committed on the day at Herold’s Bay will follow the normal legal process.
George Traffic will be in contact with the vehicle owners involved if needs be, informing them of the outcome.
We once again appeal to motorists to park considerately and abide by all traffic laws.
Issued by George Municipality 15 December 2021 for immediate release
George Municipality acknowledges the shortage of parking at Herold’s Bay beach area and have designated three drop and go parking bays right next to the caravan food stalls effectively from tomorrow, Thursday, 16 December 2021 and for the rest of the Festive Season. These three parking bays are STRICTLY for drop and go purposes only and NOT for parking. A Traffic Controller will be assisting motorists at the drop and go area.
Traffic controllers have also been appointed to assist with parking at Herold’s Bay during this Festive Season. Motorists will be allowed to park on the verges of the R404 Road entering the beach area if the parking area past the traffic circle is full.
George Traffic appeals to motorists to please park considerately and not to cause any traffic obstructions. If any vehicle is found to be contravening traffic law and causing a disruption to traffic flow, either through parking, blocking entrances or any other violation, they will be prosecuted.
GEORGE MUNICIPALITY SERVICES DURING COVID-19 updated 14 December 2021
Latest update: 14 December 2021 (Current Alert Level 1 Adjusted)
George Municipality Acting Municipal Manager, Dr Michele Gratz today confirmed that the main and other external municipal buildings will be closed to the public today, until further notice, due to continued Covid-19 safety measures. This measure has been considered and the decision not taken lightly following the continued spike in infection rate in George, and within our municipal staff. We have a responsibility to ensure not only the safety of the officials working for the municipality but also the public. Dr Gratz reiterated that all essential services continue to be rendered and officials will continue to work from home.
We appeal to the public to consider doing transactions and business online, per telephone or via email to avoid coming to the municipality in person and thus helping to reduce the risk of spreading the virus.
During the Covid-19 crisis period, certain staff may be working from home or on rotation, which means contact details and office hours of some services may differ from usual operations. Please see below for more details per directorate.
The following offices are OPEN to the public, with amended working hours where relevant, and unless otherwise announced as per Covid-19 measures.
1. Finance Cashier Hall Main Building 08h00 – 15h30
2. SCM Unit for purposes of submitting tenders 07h45 – 16h30
3. Finance Cashier Hall Uniondale 08h00 – 15h30
4. Cashier Haarlem 08h00 – 15h30
5. Motor Vehicle Registration (Hibernia Street) 08h00 – 15h00
6. Vehicle Testing Station (Hibernia Street) 08h00 – 15h00
7. Drivers Licensing Offices (Pacaltsdorp) 08h00 – 15h00
8. Municipal Court 07h45 – 16h30, closed 13h00 -13h45
9. Landfill Site 07h00 – 19h00 (Monday – Friday) more details below
10. Transfer Station 07h00 – 19h00 (Monday – Friday)more details below
11. Area Offices 07h45 – 15h30
12. Thusong Centres 07h45 – 15h30
13. New and Existing Housing Offices 08h00 – 16h00
14. Public Libraries (as indicated below)
15. George and Wilderness Tourism Offices 08h00 – 16h30
CONTACT NUMBERS AND EMAIL ADDRESSES PER DIRECTORATE
A more detailed list of numbers is available on our website: www.george.gov.za under notices
Switchboard: 044 801 9111
All after-hours George Municipality emergencies: 044 801 6300
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours)
REPORT FRAUD 0860 044 044 / fraud@george.gov.za
General public email for all matters: gmun@george.gov.za
PROTECTION SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Fire emergencies only: 044 801 6311 (all hours)
General fire department enquiries: 044 801 6300
Law Enforcement: 044 801 6350/89
Anti-Land Invasion: 044 801 6310
GO GEORGE Toll-free number: 0800 044 044
GO GEORGE OFFICE: 044 801 9493(The number is linked to the toll-free number for the GO GEORGE Call Centre 0800 044 044)
All after-hours emergencies: 044 801 6300
Traffic Department Offices, Driving and Learners Licences:
Mission Street, Pacaltsdorp 044 878 2400
Open to the public Monday to Friday 08h00 – 15h00
Vehicle Testing Station
Hibernia Street (next to train station) 044 801 9312
Open to public Monday to Friday 08h00 – 15h00, access control from gate at the street.
Motor Vehicle Registration and Licencing
Please note the email addresses for proof of payment of online payments has changed.
Hibernia Street (next to train station) 044 801 9310
Open to the public weekdays 8h00 – 15h00, except Wednesdays when closed at 14h00 due to compulsory training. Access control is from the gate at the street.
Bulk transactions are being handled at a separate venue. Pregnant women, the elderly and disabled can pre-arrange preferential treatment by calling 044 801 9310.
CIVIL ENGINEERING SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Please phone 044 801 9354 or 044 801 9277 to obtain relevant email address.
Report water leaks and burst pipes, sewerage blockages, leaks and spillages and urgent road and stormwater issues to:
044 801 9262/6 (07h45 – 16h30)
044 801 6300 (after hours)
Estimated response times are 24-48 hours from recorded time of complaint at the above numbers.
ELECTROTECHNICAL SERVICES
Please phone 044 801 9222 or 044 801 9202 to obtain relevant email addresses, for communication purposes.
Planned maintenance continues and essential repairs for which planned outages are required will be communicated.
Please report power outages, broken streetlights and faulty traffic lights to:
044 801 9222 (07h45 – 16h30)
044 801 9202
044 801 6300 (after hours)
New Whatsapp Number 067 350 3295 (Available Monday to Friday 07h45 – 16h30)
Pre-paid electricity queries to Itron/Ontec: 044 873 5474 (08h00 – 16h00).
COMMUNITY SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Reception/all departments: 044 802 2900/2911 ccunningham@george.gov.za or ykibido@george.gov.za
Office of the Director: 044 802 2904 and imlubbe@george.gov.za
Parks and Recreation complaints: 044 802 2921 and bmbondweni@george.gov.za
Uncollected BLACK bags 044 802 2900/20/27 or ymali@george.gov.za / jstuurman@george.gov.za
Uncollected GREEN and BLUE bags: 044 630 0279 / andrew@lgewaste.co.za /jstuurman@george.gov.za
Environmental Health: anontshikiza@george.gov.za / tabotha@george.gov.za
Transfer Station: cplubbe@george.gov.za
Landfill Site and Transfer Station, Airport Road, open to public weekdays 07h00 – 19h00 and Saturdays and Public Holidays from 07h00 – 15h00 (except for Christmas Day). Covid-19 protocols in place, bring your own pen to sign in for extra safety. cplubbe@george.gov.za
Please report illegal dump sites to 044 802 2900 or aapril@george.gov.za or kvstoffels@george.gov.za The municipality appeals to communities to remain safe and to not dump waste, which is illegal and can be hazardous to their health.
Municipal Sport facilities are open for social sport events but public swimming pools remain closed to the general public. Enquiries Gerald De Villiers 044 8019488 / gdevilliers@george.gov.za
Community Development offices
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary. Contact 044 802 2000 or ejcorner@george.gov.za
Emergency essential social services enquiries 072 693 3488.
The Extended Public Works Programme (EPWP)
Contact 044 802 2010 or gesau@george.gov.za to arrange online appointments or phone 072 070 7234 for emergencies only.
EPWP Assistants for EPWP Sectors:
Environmental: Thembakazi Silimeni 044 802 2012 tsilimeni@george.gov.za
Infrastructure: Owen Fielies 044 802 2012 ojfielies@george.gov.za
Social and Community Safety: Jason Jansen 044 802 2012 jdjansen@george.gov.za
New Collaborator EPWP Recruitment and unemployment database: Charlton Van Wyk 044 802 2011/36 or email: chvanwyk@george.gov.za/ nlvanstaden@george.gov.za/nrwetshe@george.gov.za
Central Supply Data Base registrations telephonically only.
PUBLIC LIBRARIES
All libraries are open for full library services, including continued assistance with registration for vaccines on the EVDS system. The public is encouraged to please return library books.
Avontuur Library: 044 752 3351 – Monday 12h00 – 15h00, Tuesday 11h00 – 14h00, Wednesday and Thursday 10h00 – 13h00.
Blanco Library:044 870 7047 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Conville Library:044 801 9320 – Monday to Thursday 09h00 – 17h00; Friday 10h00 – 17h00: Saturday 09h00 – 12h00
George Library: 044 801 9288 – Monday to Thursday 09h00 – 19h00; Friday 10h00 – 17h00, Saturday 09h00 – 12h00
Haarlem Library:044 763 1023 – Monday, Thursday and Friday 14h00 – 17h00, Tuesday and Wednesday 10h00 – 12h00 and 14h00 – 17h00
Noll Library:044 745 1014 – Monday and Wednesday 12h00 – 15h00, Saturday 09h00 – 12h00
Pacaltsdorp Library: 044 803 9340 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Thembalethu Library:044 803 9260 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Touwsranten Library:044 803 9285 – Monday to Friday 09h00 – 16h00
Uniondale Library:044 752 1024 – Monday to Friday 10h00 – 16h30
Waboomskraal Library: Monday to Friday 10h00 – 14h00
Don’t forget about the George Municipality library portal link: wc.slims.gov.za/desktop/desktopwcgeplge which allows you to search online according to author, title, subjects, keyword, publisher or ISBN number. Type in your library number on your card to check your library materials status including due date and opportunity to renew your books yourself.
CORPORATE SERVICES
Central Records Main Building: 044 801 9286/9431/9125/9178
Building Plan Records (corner York and Progress Streets) 044 801 9367
Emergency Records Queries Only: Timothy Craak 082 459 4522
Area offices are closed for entry to the public but will be manned and assistance given through Covid screens at the door.
Weekdays 07h45 – 15h30
After-hours emergencies to 044 801 6300.
Blanco: 044 803 9275
Conville: 044 803 9261
Pacaltsdorp: 044 803 9286
Protea Park: 044 801 9111 ask for extension 2796 (Tuesday, Thursday)
New Dawn Park: 044 801 9111 ask for extension 2797
Rosedale: 044 803 9295
Rosemoor: 044 801 9379 (Monday, Wednesday, Friday)
Touwsranten/Wilderness/Kleinkrantz: 044 803 9280
Thembalethu: 044 801 9448 or 044 801 9421
Thembalethu and Waboomskraal Thusong Centres open to the public
Reception: 07h45 am – 15h30 (Monday – Friday)
Tenants: 07h45 am – 15h30 (Monday – Friday)
Waboomskraal Thusong Centre: 044 886 0040
Thembalethu Thusong Centre: 044 801 9448 or 044 801 9421
After hours emergencies: 044 801 6300
Community halls and venues are open to the public, subject to COVID 19 regulations on capacity (50% per hall) and protocol compliance.
Enquiries to Rozendra Thysse on 044 8019111/5 or rsthysse@george.gov.za
Acting Superintendent Halls: 060 823 3607 (on rotation with Maintenance)
Acting Superintendent Maintenance: 083 418 4588 (on rotation with Halls)
Human Resources offices are closed to the public. Enquiries to HRAdmin@george.gov.za
HUMAN SETTLEMENTS
Human Settlements administration offices, main municipal building, are closed to the public.For basic services such as water and sanitation (chemical toilets) in informal areas queries and complaints in informal settlements please contact 044 802 2003.
For assistance with emergency structures following disaster (fire, flooding etc) please phone 044 802 2029.
Queries and complaints for water leakages and sewerage complaints (indigent cases) can be reported at the office on above times, but preferably by phone on 044 801 9155/9994/9453 or anomdoe@george.gov.za or ddlouw@george.gov.za
After hour complaints:
Angelo Joseph – 072 813 5998
Dorian Louw – 067 189 5902
Existing Housing Offices
Existing Housing offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols are in place. Only two people are allowed into the foyer at any given time.
Enquiries: 044 801 9113 or 044 801 9078
New Housing
New Housing Department (St Johns Street) offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols in place. Only two people are allowed into the foyer at any given time. Enquiries: 044 802 2003
PLANNING AND DEVELOPMENT
Please note Town Planning, Building Control and Property Management offices remain closed to the public.Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Town Planning General enquiries and complaints Lorraine Malangeni lxmalangeni@george.gov.za / town.planning.complaints@george.gov.za /044 801 9477
Property Transfer Certificates: Marina Welman mhwelman@george.gov.za / 044 801 9171
Zoning Certificates: Lorraine Malangeni lxmalangeni@george.gov.za / 044 801 9477
Zoning Rectifications: Jeanne Fourie jfourie@george.gov.za / 044 801 9138 and Ilané Huyser ihuyser@george.gov.za / 044 801 9550
Land Use Planning Queries: Robin Hector rlhector@george.gov.za / 044 801 9475; Mawethu Bonga mbonga@george.gov.za / 044 801 9520; Fakazile Vava fvava@george.gov.za;
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Land use applications
Submit Land use applications: town.planning.application@george.gov.za
Town Planning Complaints: town.planning.complaints@george.gov.za
Land use applications can be submitted as per instruction sheets on website. See ‘Covid 19 Level 3 Land Use Applications Submission Guidelines – and ‘Public Participation Instructions Covid 19 Level 3 – on the link https://www.george.gov.za/…/land…/land-use-submissions/
Enquiries land use applications as below:
Erven and farm portions ending with an even number (i.e. 0, 2, 4, 6, 8): Primrose Nako 044 801 9416 pnako@george.gov.za
Erven and farm portions ending with an odd number (i.e. 1, 3, 5, 7, 9): Marina Welman 044 801 9171 mhwelman@george.gov.za
Online submission of building plans
Building applications can be submitted via the Building Plan Portal as per above link and will not be received at the Building Control offices. See https://www.george.gov.za/planning…/building-control/ for more information.
Detailed instructions on how to use the portal can be downloaded as per link above or requested via email: vnlaws@george.gov.za or agriessel@george.gov.za
Administration related enquiries: 044 801 9370 or 044 801 9166 or via email as per below requirements:
Building Control Complaints: building.control.complaints@george.gov.za
Request of existing building plans (Registration Dept):
pmlingani@george.gov.za or smoshani@george.gov.za or mdyakop@george.gov.za
Status on building plan approval: vnlaws@george.gov.za or agriessel@george.gov.za
Signage applications: vnlaws@george.gov.za
Demolition applications: vnlaws@george.gov.za
Request for existing building plans (Registration Department):
Phindiswa Lingani: 044 801 9370 pmlingani@george.gov.za
Sinazo Moshani: 044 801 9019 smoshani@george.gov.za
Musa Dyakop: 044 801 9166 mdyakop@george.gov.za
Status on building plan approvals: Vasti Laws: 044 801 9370 vnlaws@george.gov.za
Andrea Griessel: 044 801 9166 agriessel@george.gov.za
Please contact building inspectors directly during office hours:
James Vollenhoven – 076 823 0412 / jevollenhoven@george.gov.za
Mkhululi Nyeka – 082 877 0534 / mnyeka@george.gov.za
Eddie Koeberg – 072 665 1053/ ekoeberg@george.gov.za
Luthando Fatyela – 067 845 9552 / lfatyela@george.gov.za
Illegal activity: 044 801 9166
Economic Development
Business queries: Dr Kosie Haarhoff 083 374 4370 or khaarhoff@george.gov.za
Other queries: Sindile Mzwakali 044 801 9173 / 078 349 0147 or smzwakali@george.gov.za or Amy Kearns 073 621 0099 or akearns@george.gov.za
SMME Support:
Rosina Munro 044 801 9173 / 079 135 3420 or rmunro@george.gov.za
Worker Collection Point
Worker Collection Point and informal trader enquiries:
Amy Kearns 044 801 9173 / 073 621 0099 akearns@george.gov.za
Property Management
Donald Gelderbloem: Manager Property Management 044 801 9073 dmgelderbloem@george.gov.za
Leasing of properties: Josephine Mpembe 044 801 9190 jmpembe@george.gov.za
Sale of properties: René Hendricks 044 801 9472 rehendricks@george.gov.za
General enquiries: Monique Isaks 044 801 9375 misaks@george.gov.za
IDP Office
Dr Kosie Haarhoff: 044 801 9025/083 374 4370 khaarhoff@george.gov.za
Ronel le Fleur: 044 801 9075 / 071 870 7887 rlefleur@george.gov.za
Ward committee operations
Paulina Saaiman: 044 801 9074 / 060 579 6829 pasaaiman@george.gov.za
George Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Closed on Weekends & Public Holidays
044 801 9295 info@visitgeorge.co.za
Wilderness Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Open on Saturdays and Public Holidays from 09h00 to 13h00 except for Christmas Day and New Year’s Day.
Tel: 044 877 0045, info@visitwilderness.co.za
Uniondale Tourism
Virtual assistance only
044 518 0030 info@visituniondale.co.za
FINANCE
The Finance Hall in the Main Building is open to the public weekdays from 08h00 – 15h30 and the SCM unit is open for the submitting of tenders only.
While electronic payments are recommended (see details below), the Finance Hall is open for account payments in addition to municipal account queries, opening of accounts, new connections, duplicate accounts, arrangements on arrears, indigent applications etc.
If you want to receive your account via email, please mail a request to accounts@george.gov.za.
Ratepayers are requested to use one of the below-mentioned methods to make payments.
Accounts can be paid via electronic transfer (EFT – see details below), via pay@ mobile applications (see details below) and at Pick n Pay, Checkers, Shoprite, USave and SPAR. Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
Meter readings
Online submissions of water meter readings are welcomed and can be provided via the below email address along with the accountholder’s name, contact details and GRG account number.
Consumers must please note the change in email address to meterreadings@george.gov.za.
Account related enquiries: accounts@george.gov.za
Bank Details for electronic payment (please note bank details changed 1 December 2020) The old account is being phased out so please amend as soon as possible. For now, it is still active, and payments made so far will have been received.
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number (please enter your account number without the GRG in front and without any spaces in-between)
Proof of payment to be sent to payments@george.gov.za
pay@ mobile applications
Download Masterpass, Snapscan or Zapper application on your mobile phone and complete your profile.
You can also use the following link for payment of your account:
https://payat.io/qr/11413
Prepaid electricity purchases
www.prepaid24.co.za
https://home.ontec.co.za
www.ipay.co.za
For prepaid enquiries please contact 044 873 5474.
General account related enquiries to accounts@george.gov.za or 044 801 9111.
Please provide your GRG account number with all enquiries.
Credit Control enquiries: 044 801 9111
MUNICIPAL COURT
The George Municipal Court is open to the public on weekdays 07h45 – 16h30 (Closed 13h00 – 13h45)
Representations can be emailed to abfelix@george.gov.za
Enquiries: 044 801 9400
UNIONDALE / HAARLEM
Administration Offices will remain open, and staff will work on rotational basis.
Uniondale – Cashier remains open on weekdays 08h00 – 16h30 (Closed 13h00 – 13h45)
Haarlem – Cashier open 08h00 – 15h30
Fire: 044 752 1225
Switchboard and fault reporting: 044 752 1024
Tourism: 044 518 0030
Haarlem: 044 763 1013
After hours: 044 801 6300
George Mu
George Municipal Buildings CLOSED from TODAY to the public until further notice
GEORGE MUNICIPALITY SERVICES DURING COVID-19 updated 14 December 2021
Latest update: 14 December 2021 (Current Alert Level 1 Adjusted)
George Municipality Acting Municipal Manager, Dr Michele Gratz today confirmed that the main and other external municipal buildings will be closed to the public today, until further notice, due to continued Covid-19 safety measures. This measure has been considered and the decision not taken lightly following the continued spike in infection rate in George, and within our municipal staff. We have a responsibility to ensure not only the safety of the officials working for the municipality but also the public. Dr Gratz reiterated that all essential services continue to be rendered and officials will continue to work from home.
We appeal to the public to consider doing transactions and business online, per telephone or via email to avoid coming to the municipality in person and thus helping to reduce the risk of spreading the virus.
During the Covid-19 crisis period, certain staff may be working from home or on rotation, which means contact details and office hours of some services may differ from usual operations. Please see below for more details per directorate.
The following offices are OPEN to the public, with amended working hours where relevant, and unless otherwise announced as per Covid-19 measures.
1. Finance Cashier Hall Main Building 08h00 – 15h30
2. SCM Unit for purposes of submitting tenders 07h45 – 16h30
3. Finance Cashier Hall Uniondale 08h00 – 15h30
4. Cashier Haarlem 08h00 – 15h30
5. Motor Vehicle Registration (Hibernia Street) 08h00 – 15h00
6. Vehicle Testing Station (Hibernia Street) 08h00 – 15h00
7. Drivers Licensing Offices (Pacaltsdorp) 08h00 – 15h00
8. Municipal Court 07h45 – 16h30, closed 13h00 -13h45
9. Landfill Site 07h00 – 19h00 (Monday – Friday) more details below
10. Transfer Station 07h00 – 19h00 (Monday – Friday)more details below
11. Area Offices 07h45 – 15h30
12. Thusong Centres 07h45 – 15h30
13. New and Existing Housing Offices 08h00 – 16h00
14. Public Libraries (as indicated below)
15. George and Wilderness Tourism Offices 08h00 – 16h30
CONTACT NUMBERS AND EMAIL ADDRESSES PER DIRECTORATE
A more detailed list of numbers is available on our website: www.george.gov.za under notices
Switchboard: 044 801 9111
All after-hours George Municipality emergencies: 044 801 6300
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours)
REPORTFRAUD 0860 044 044 / fraud@george.gov.za
General public email for all matters: gmun@george.gov.za
PROTECTION SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Fire emergencies only: 044 801 6311 (all hours)
General fire department enquiries: 044 801 6300
Law Enforcement: 044 801 6350/89
Anti-Land Invasion: 044 801 6310
GO GEORGE Toll-free number: 0800 044 044
GO GEORGE OFFICE: 044 801 9493(The number is linked to the toll-free number for the GO GEORGE Call Centre 0800 044 044)
All after-hours emergencies: 044 801 6300
Traffic Department Offices, Driving and Learners Licences:
Mission Street, Pacaltsdorp 044 878 2400
Open to the public Monday to Friday 08h00 – 15h00
Vehicle Testing Station
Hibernia Street (next to train station) 044 801 9312
Open to public Monday to Friday 08h00 – 15h00, access control from gate at the street.
Motor Vehicle Registration and Licencing
Please note the email addresses for proof of payment of online payments has changed.
Hibernia Street (next to train station) 044 801 9310
Open to the public weekdays 8h00 – 15h00, except Wednesdays when closed at 14h00 due to compulsory training. Access control is from the gate at the street.
Bulk transactions are being handled at a separate venue. Pregnant women, the elderly and disabled can pre-arrange preferential treatment by calling 044 801 9310.
CIVIL ENGINEERING SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Please phone 044 801 9354 or 044 801 9277 to obtain relevant email address.
Report water leaks and burst pipes, sewerage blockages, leaks and spillages and urgent road and stormwater issues to:
044 801 9262/6 (07h45 – 16h30)
044 801 6300 (after hours)
Estimated response times are 24-48 hours from recorded time of complaint at the above numbers.
ELECTROTECHNICAL SERVICES
Please phone 044 801 9222 or 044 801 9202 to obtain relevant email addresses, for communication purposes.
Planned maintenance continues and essential repairs for which planned outages are required will be communicated.
Please report power outages, broken streetlights and faulty traffic lights to:
044 801 9222 (07h45 – 16h30)
044 801 9202
044 801 6300 (after hours)
New Whatsapp Number 067 350 3295 (Available Monday to Friday 07h45 – 16h30)
Pre-paid electricity queries to Itron/Ontec: 044 873 5474 (08h00 – 16h00).
COMMUNITY SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Reception/all departments: 044 802 2900/2911 ccunningham@george.gov.za or ykibido@george.gov.za
Office of the Director: 044 802 2904 and imlubbe@george.gov.za
Parks and Recreation complaints: 044 802 2921 and bmbondweni@george.gov.za
Uncollected BLACK bags 044 802 2900/20/27 or ymali@george.gov.za / jstuurman@george.gov.za
Uncollected GREEN and BLUE bags: 044 630 0279 / andrew@lgewaste.co.za /jstuurman@george.gov.za
Environmental Health: anontshikiza@george.gov.za / tabotha@george.gov.za
Transfer Station: cplubbe@george.gov.za
Landfill Site and Transfer Station, Airport Road, open to public weekdays 07h00 – 19h00 and Saturdays and Public Holidays from 07h00 – 15h00 (except for Christmas Day). Covid-19 protocols in place, bring your own pen to sign in for extra safety. cplubbe@george.gov.za
Please report illegal dump sites to 044 802 2900 or aapril@george.gov.za or kvstoffels@george.gov.za The municipality appeals to communities to remain safe and to not dump waste, which is illegal and can be hazardous to their health.
Municipal Sport facilities are open for social sport events but public swimming pools remain closed to the general public. Enquiries Gerald De Villiers 044 8019488 / gdevilliers@george.gov.za
Community Development offices
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary. Contact 044 802 2000 or ejcorner@george.gov.za
Emergency essential social services enquiries 072 693 3488.
The Extended Public Works Programme (EPWP)
Contact 044 802 2010 or gesau@george.gov.za to arrange online appointments or phone 072 070 7234 for emergencies only.
EPWP Assistants for EPWP Sectors:
Environmental: Thembakazi Silimeni 044 802 2012 tsilimeni@george.gov.za
Infrastructure: Owen Fielies 044 802 2012 ojfielies@george.gov.za
Social and Community Safety: Jason Jansen 044 802 2012 jdjansen@george.gov.za
New Collaborator EPWP Recruitment and unemployment database: Charlton Van Wyk 044 802 2011/36 or email: chvanwyk@george.gov.za/ nlvanstaden@george.gov.za/nrwetshe@george.gov.za
Central Supply Data Base registrations telephonically only.
PUBLIC LIBRARIES
All libraries are open for full library services, including continued assistance with registration for vaccines on the EVDS system. The public is encouraged to please return library books.
Avontuur Library: 044 752 3351 – Monday 12h00 – 15h00, Tuesday 11h00 – 14h00, Wednesday and Thursday 10h00 – 13h00.
Blanco Library:044 870 7047 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Conville Library:044 801 9320 – Monday to Thursday 09h00 – 17h00; Friday 10h00 – 17h00: Saturday 09h00 – 12h00
George Library: 044 801 9288 – Monday to Thursday 09h00 – 19h00; Friday 10h00 – 17h00, Saturday 09h00 – 12h00
Haarlem Library:044 763 1023 – Monday, Thursday and Friday 14h00 – 17h00, Tuesday and Wednesday 10h00 – 12h00 and 14h00 – 17h00
Noll Library:044 745 1014 – Monday and Wednesday 12h00 – 15h00, Saturday 09h00 – 12h00
Pacaltsdorp Library: 044 803 9340 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Thembalethu Library:044 803 9260 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Touwsranten Library:044 803 9285 – Monday to Friday 09h00 – 16h00
Uniondale Library:044 752 1024 – Monday to Friday 10h00 – 16h30
Waboomskraal Library: Monday to Friday 10h00 – 14h00
Don’t forget about the George Municipality library portal link: wc.slims.gov.za/desktop/desktopwcgeplge which allows you to search online according to author, title, subjects, keyword, publisher or ISBN number. Type in your library number on your card to check your library materials status including due date and opportunity to renew your books yourself.
CORPORATE SERVICES
Central Records Main Building: 044 801 9286/9431/9125/9178
Building Plan Records (corner York and Progress Streets) 044 801 9367
Emergency Records Queries Only: Timothy Craak 082 459 4522
Area offices are closed for entry to the public but will be manned and assistance given through Covid screens at the door.
Weekdays 07h45 – 15h30
After-hours emergencies to 044 801 6300.
Blanco: 044 803 9275
Conville: 044 803 9261
Pacaltsdorp: 044 803 9286
Protea Park: 044 801 9111 ask for extension 2796 (Tuesday, Thursday)
New Dawn Park: 044 801 9111 ask for extension 2797
Rosedale: 044 803 9295
Rosemoor: 044 801 9379 (Monday, Wednesday, Friday)
Touwsranten/Wilderness/Kleinkrantz: 044 803 9280
Thembalethu: 044 801 9448 or 044 801 9421
Thembalethu and Waboomskraal Thusong Centres open to the public
Reception: 07h45 am – 15h30 (Monday – Friday)
Tenants: 07h45 am – 15h30 (Monday – Friday)
Waboomskraal Thusong Centre: 044 886 0040
Thembalethu Thusong Centre: 044 801 9448 or 044 801 9421
After hours emergencies: 044 801 6300
Community halls and venues are open to the public, subject to COVID 19 regulations on capacity (50% per hall) and protocol compliance.
Enquiries to Rozendra Thysse on 044 8019111/5 or rsthysse@george.gov.za
Acting Superintendent Halls: 060 823 3607 (on rotation with Maintenance)
Acting Superintendent Maintenance: 083 418 4588 (on rotation with Halls)
Human Resources offices are closed to the public. Enquiries to HRAdmin@george.gov.za
HUMAN SETTLEMENTS
Human Settlements administration offices, main municipal building, are closed to the public.For basic services such as water and sanitation (chemical toilets) in informal areas queries and complaints in informal settlements please contact 044 802 2003.
For assistance with emergency structures following disaster (fire, flooding etc) please phone 044 802 2029.
Queries and complaints for water leakages and sewerage complaints (indigent cases) can be reported at the office on above times, but preferably by phone on 044 801 9155/9994/9453 or anomdoe@george.gov.za or ddlouw@george.gov.za
After hour complaints:
Angelo Joseph – 072 813 5998
Dorian Louw – 067 189 5902
Existing Housing Offices
Existing Housing offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols are in place. Only two people are allowed into the foyer at any given time.
Enquiries: 044 801 9113 or 044 801 9078
New Housing
New Housing Department (St Johns Street) offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols in place. Only two people are allowed into the foyer at any given time. Enquiries: 044 802 2003
PLANNING AND DEVELOPMENT
Please note Town Planning, Building Control and Property Management offices remain closed to the public.Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Town Planning General enquiries and complaints Lorraine Malangeni lxmalangeni@george.gov.za / town.planning.complaints@george.gov.za /044 801 9477
Property Transfer Certificates: Marina Welman mhwelman@george.gov.za / 044 801 9171
Zoning Certificates: Lorraine Malangeni lxmalangeni@george.gov.za / 044 801 9477
Zoning Rectifications: Jeanne Fourie jfourie@george.gov.za / 044 801 9138 and Ilané Huyser ihuyser@george.gov.za / 044 801 9550
Land Use Planning Queries: Robin Hector rlhector@george.gov.za / 044 801 9475; Mawethu Bonga mbonga@george.gov.za / 044 801 9520; Fakazile Vava fvava@george.gov.za;
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Land use applications
Submit Land use applications: town.planning.application@george.gov.za
Town Planning Complaints: town.planning.complaints@george.gov.za
Land use applications can be submitted as per instruction sheets on website. See ‘Covid 19 Level 3 Land Use Applications Submission Guidelines – and ‘Public Participation Instructions Covid 19 Level 3 – on the link https://www.george.gov.za/…/land…/land-use-submissions/
Enquiries land use applications as below:
Erven and farm portions ending with an even number (i.e. 0, 2, 4, 6, 8): Primrose Nako 044 801 9416 pnako@george.gov.za
Erven and farm portions ending with an odd number (i.e. 1, 3, 5, 7, 9): Marina Welman 044 801 9171 mhwelman@george.gov.za
Online submission of building plans
Building applications can be submitted via the Building Plan Portal as per above link and will not be received at the Building Control offices. See https://www.george.gov.za/planning…/building-control/ for more information.
Detailed instructions on how to use the portal can be downloaded as per link above or requested via email: vnlaws@george.gov.za or agriessel@george.gov.za
Administration related enquiries: 044 801 9370 or 044 801 9166 or via email as per below requirements:
Building Control Complaints: building.control.complaints@george.gov.za
Request of existing building plans (Registration Dept):
pmlingani@george.gov.za or smoshani@george.gov.za or mdyakop@george.gov.za
Status on building plan approval: vnlaws@george.gov.za or agriessel@george.gov.za
Signage applications: vnlaws@george.gov.za
Demolition applications: vnlaws@george.gov.za
Request for existing building plans (Registration Department):
Phindiswa Lingani: 044 801 9370 pmlingani@george.gov.za
Sinazo Moshani: 044 801 9019 smoshani@george.gov.za
Musa Dyakop: 044 801 9166 mdyakop@george.gov.za
Status on building plan approvals: Vasti Laws: 044 801 9370 vnlaws@george.gov.za
Andrea Griessel: 044 801 9166 agriessel@george.gov.za
Please contact building inspectors directly during office hours:
James Vollenhoven – 076 823 0412 / jevollenhoven@george.gov.za
Mkhululi Nyeka – 082 877 0534 / mnyeka@george.gov.za
Eddie Koeberg – 072 665 1053/ ekoeberg@george.gov.za
Luthando Fatyela – 067 845 9552 / lfatyela@george.gov.za
Illegal activity: 044 801 9166
Economic Development
Business queries: Dr Kosie Haarhoff 083 374 4370 or khaarhoff@george.gov.za
Other queries: Sindile Mzwakali 044 801 9173 / 078 349 0147 or smzwakali@george.gov.za or Amy Kearns 073 621 0099 or akearns@george.gov.za
SMME Support:
Rosina Munro 044 801 9173 / 079 135 3420 or rmunro@george.gov.za
Worker Collection Point
Worker Collection Point and informal trader enquiries:
Amy Kearns 044 801 9173 / 073 621 0099 akearns@george.gov.za
Property Management
Donald Gelderbloem: Manager Property Management 044 801 9073 dmgelderbloem@george.gov.za
Leasing of properties: Josephine Mpembe 044 801 9190 jmpembe@george.gov.za
Sale of properties: René Hendricks 044 801 9472 rehendricks@george.gov.za
General enquiries: Monique Isaks 044 801 9375 misaks@george.gov.za
IDP Office
Dr Kosie Haarhoff: 044 801 9025/083 374 4370 khaarhoff@george.gov.za
Ronel le Fleur: 044 801 9075 / 071 870 7887 rlefleur@george.gov.za
Ward committee operations
Paulina Saaiman: 044 801 9074 / 060 579 6829 pasaaiman@george.gov.za
George Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Closed on Weekends & Public Holidays
044 801 9295 info@visitgeorge.co.za
Wilderness Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Open on Saturdays and Public Holidays from 09h00 to 13h00 except for Christmas Day and New Year’s Day.
Tel: 044 877 0045, info@visitwilderness.co.za
Uniondale Tourism
Virtual assistance only
044 518 0030 info@visituniondale.co.za
FINANCE
The Finance Hall in the Main Building is open to the public weekdays from 08h00 – 15h30 and the SCM unit is open for the submitting of tenders only.
While electronic payments are recommended (see details below), the Finance Hall is open for account payments in addition to municipal account queries, opening of accounts, new connections, duplicate accounts, arrangements on arrears, indigent applications etc.
If you want to receive your account via email, please mail a request to accounts@george.gov.za.
Ratepayers are requested to use one of the below-mentioned methods to make payments.
Accounts can be paid via electronic transfer (EFT – see details below), via pay@ mobile applications (see details below) and at Pick n Pay, Checkers, Shoprite, USave and SPAR. Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
Meter readings
Online submissions of water meter readings are welcomed and can be provided via the below email address along with the accountholder’s name, contact details and GRG account number.
Consumers must please note the change in email address to meterreadings@george.gov.za.
Account related enquiries: accounts@george.gov.za
Bank Details for electronic payment (please note bank details changed 1 December 2020) The old account is being phased out so please amend as soon as possible. For now, it is still active, and payments made so far will have been received.
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number (please enter your account number without the GRG in front and without any spaces in-between)
Proof of payment to be sent to payments@george.gov.za
pay@ mobile applications
Download Masterpass, Snapscan or Zapper application on your mobile phone and complete your profile.
You can also use the following link for payment of your account:
https://payat.io/qr/11413
Prepaid electricity purchases
www.prepaid24.co.za
https://home.ontec.co.za
www.ipay.co.za
For prepaid enquiries please contact 044 873 5474.
General account related enquiries to accounts@george.gov.za or 044 801 9111.
Please provide your GRG account number with all enquiries.
Credit Control enquiries: 044 801 9111
MUNICIPAL COURT
The George Municipal Court is open to the public on weekdays 07h45 – 16h30 (Closed 13h00 – 13h45)
Representations can be emailed to abfelix@george.gov.za
Enquiries: 044 801 9400
UNIONDALE / HAARLEM
Administration Offices will remain open, and staff will work on rotational basis.
Uniondale – Cashier remains open on weekdays 08h00 – 16h30 (Closed 13h00 – 13h45)
Haarlem – Cashier open 08h00 – 15h30
Fire: 044 752 1225
Switchboard and fault reporting: 044 752 1024
Tourism: 044 518 0030
Haarlem: 044 763 1013
After hours: 044 801 6300
nicipal Buildings CLOSED from TODAY to the public until further notice
GEORGE MUNICIPALITY SERVICES DURING COVID-19 updated 14 December 2021
Latest update: 14 December 2021 (Current Alert Level 1 Adjusted)
George Municipality Acting Municipal Manager, Dr Michele Gratz today confirmed that the main and other external municipal buildings will be closed to the public today, until further notice, due to continued Covid-19 safety measures. This measure has been considered and the decision not taken lightly following the continued spike in infection rate in George, and within our municipal staff. We have a responsibility to ensure not only the safety of the officials working for the municipality but also the public. Dr Gratz reiterated that all essential services continue to be rendered and officials will continue to work from home.
We appeal to the public to consider doing transactions and business online, per telephone or via email to avoid coming to the municipality in person and thus helping to reduce the risk of spreading the virus.
During the Covid-19 crisis period, certain staff may be working from home or on rotation, which means contact details and office hours of some services may differ from usual operations. Please see below for more details per directorate.
The following offices are OPEN to the public, with amended working hours where relevant, and unless otherwise announced as per Covid-19 measures.
1. Finance Cashier Hall Main Building 08h00 – 15h30
2. SCM Unit for purposes of submitting tenders 07h45 – 16h30
3. Finance Cashier Hall Uniondale 08h00 – 15h30
4. Cashier Haarlem 08h00 – 15h30
5. Motor Vehicle Registration (Hibernia Street) 08h00 – 15h00
6. Vehicle Testing Station (Hibernia Street) 08h00 – 15h00
7. Drivers Licensing Offices (Pacaltsdorp) 08h00 – 15h00
8. Municipal Court 07h45 – 16h30, closed 13h00 -13h45
9. Landfill Site 07h00 – 19h00 (Monday – Friday) more details below
10. Transfer Station 07h00 – 19h00 (Monday – Friday)more details below
11. Area Offices 07h45 – 15h30
12. Thusong Centres 07h45 – 15h30
13. New and Existing Housing Offices 08h00 – 16h00
14. Public Libraries (as indicated below)
15. George and Wilderness Tourism Offices 08h00 – 16h30
CONTACT NUMBERS AND EMAIL ADDRESSES PER DIRECTORATE
A more detailed list of numbers is available on our website: www.george.gov.za under notices
Switchboard: 044 801 9111
All after-hours George Municipality emergencies: 044 801 6300
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours)
REPORTFRAUD 0860 044 044 / fraud@george.gov.za
General public email for all matters: gmun@george.gov.za
PROTECTION SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Fire emergencies only: 044 801 6311 (all hours)
General fire department enquiries: 044 801 6300
Law Enforcement: 044 801 6350/89
Anti-Land Invasion: 044 801 6310
GO GEORGE Toll-free number: 0800 044 044
GO GEORGE OFFICE: 044 801 9493(The number is linked to the toll-free number for the GO GEORGE Call Centre 0800 044 044)
All after-hours emergencies: 044 801 6300
Traffic Department Offices, Driving and Learners Licences:
Mission Street, Pacaltsdorp 044 878 2400
Open to the public Monday to Friday 08h00 – 15h00
Vehicle Testing Station
Hibernia Street (next to train station) 044 801 9312
Open to public Monday to Friday 08h00 – 15h00, access control from gate at the street.
Motor Vehicle Registration and Licencing
Please note the email addresses for proof of payment of online payments has changed.
Hibernia Street (next to train station) 044 801 9310
Open to the public weekdays 8h00 – 15h00, except Wednesdays when closed at 14h00 due to compulsory training. Access control is from the gate at the street.
Bulk transactions are being handled at a separate venue. Pregnant women, the elderly and disabled can pre-arrange preferential treatment by calling 044 801 9310.
CIVIL ENGINEERING SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Please phone 044 801 9354 or 044 801 9277 to obtain relevant email address.
Report water leaks and burst pipes, sewerage blockages, leaks and spillages and urgent road and stormwater issues to:
044 801 9262/6 (07h45 – 16h30)
044 801 6300 (after hours)
Estimated response times are 24-48 hours from recorded time of complaint at the above numbers.
ELECTROTECHNICAL SERVICES
Please phone 044 801 9222 or 044 801 9202 to obtain relevant email addresses, for communication purposes.
Planned maintenance continues and essential repairs for which planned outages are required will be communicated.
Please report power outages, broken streetlights and faulty traffic lights to:
044 801 9222 (07h45 – 16h30)
044 801 9202
044 801 6300 (after hours)
New Whatsapp Number 067 350 3295 (Available Monday to Friday 07h45 – 16h30)
Pre-paid electricity queries to Itron/Ontec: 044 873 5474 (08h00 – 16h00).
COMMUNITY SERVICES
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Reception/all departments: 044 802 2900/2911 ccunningham@george.gov.za or ykibido@george.gov.za
Office of the Director: 044 802 2904 and imlubbe@george.gov.za
Parks and Recreation complaints: 044 802 2921 and bmbondweni@george.gov.za
Uncollected BLACK bags 044 802 2900/20/27 or ymali@george.gov.za / jstuurman@george.gov.za
Uncollected GREEN and BLUE bags: 044 630 0279 / andrew@lgewaste.co.za /jstuurman@george.gov.za
Environmental Health: anontshikiza@george.gov.za / tabotha@george.gov.za
Transfer Station: cplubbe@george.gov.za
Landfill Site and Transfer Station, Airport Road, open to public weekdays 07h00 – 19h00 and Saturdays and Public Holidays from 07h00 – 15h00 (except for Christmas Day). Covid-19 protocols in place, bring your own pen to sign in for extra safety. cplubbe@george.gov.za
Please report illegal dump sites to 044 802 2900 or aapril@george.gov.za or kvstoffels@george.gov.za The municipality appeals to communities to remain safe and to not dump waste, which is illegal and can be hazardous to their health.
Municipal Sport facilities are open for social sport events but public swimming pools remain closed to the general public. Enquiries Gerald De Villiers 044 8019488 / gdevilliers@george.gov.za
Community Development offices
Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary. Contact 044 802 2000 or ejcorner@george.gov.za
Emergency essential social services enquiries 072 693 3488.
The Extended Public Works Programme (EPWP)
Contact 044 802 2010 or gesau@george.gov.za to arrange online appointments or phone 072 070 7234 for emergencies only.
EPWP Assistants for EPWP Sectors:
Environmental: Thembakazi Silimeni 044 802 2012 tsilimeni@george.gov.za
Infrastructure: Owen Fielies 044 802 2012 ojfielies@george.gov.za
Social and Community Safety: Jason Jansen 044 802 2012 jdjansen@george.gov.za
New Collaborator EPWP Recruitment and unemployment database: Charlton Van Wyk 044 802 2011/36 or email: chvanwyk@george.gov.za/ nlvanstaden@george.gov.za/nrwetshe@george.gov.za
Central Supply Data Base registrations telephonically only.
PUBLIC LIBRARIES
All libraries are open for full library services, including continued assistance with registration for vaccines on the EVDS system. The public is encouraged to please return library books.
Avontuur Library: 044 752 3351 – Monday 12h00 – 15h00, Tuesday 11h00 – 14h00, Wednesday and Thursday 10h00 – 13h00.
Blanco Library:044 870 7047 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Conville Library:044 801 9320 – Monday to Thursday 09h00 – 17h00; Friday 10h00 – 17h00: Saturday 09h00 – 12h00
George Library: 044 801 9288 – Monday to Thursday 09h00 – 19h00; Friday 10h00 – 17h00, Saturday 09h00 – 12h00
Haarlem Library:044 763 1023 – Monday, Thursday and Friday 14h00 – 17h00, Tuesday and Wednesday 10h00 – 12h00 and 14h00 – 17h00
Noll Library:044 745 1014 – Monday and Wednesday 12h00 – 15h00, Saturday 09h00 – 12h00
Pacaltsdorp Library: 044 803 9340 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Thembalethu Library:044 803 9260 – Monday to Thursday 09h00 – 17h30; Friday 10h00 – 17h00
Touwsranten Library:044 803 9285 – Monday to Friday 09h00 – 16h00
Uniondale Library:044 752 1024 – Monday to Friday 10h00 – 16h30
Waboomskraal Library: Monday to Friday 10h00 – 14h00
Don’t forget about the George Municipality library portal link: wc.slims.gov.za/desktop/desktopwcgeplge which allows you to search online according to author, title, subjects, keyword, publisher or ISBN number. Type in your library number on your card to check your library materials status including due date and opportunity to renew your books yourself.
CORPORATE SERVICES
Central Records Main Building: 044 801 9286/9431/9125/9178
Building Plan Records (corner York and Progress Streets) 044 801 9367
Emergency Records Queries Only: Timothy Craak 082 459 4522
Area offices are closed for entry to the public but will be manned and assistance given through Covid screens at the door.
Weekdays 07h45 – 15h30
After-hours emergencies to 044 801 6300.
Blanco: 044 803 9275
Conville: 044 803 9261
Pacaltsdorp: 044 803 9286
Protea Park: 044 801 9111 ask for extension 2796 (Tuesday, Thursday)
New Dawn Park: 044 801 9111 ask for extension 2797
Rosedale: 044 803 9295
Rosemoor: 044 801 9379 (Monday, Wednesday, Friday)
Touwsranten/Wilderness/Kleinkrantz: 044 803 9280
Thembalethu: 044 801 9448 or 044 801 9421
Thembalethu and Waboomskraal Thusong Centres open to the public
Reception: 07h45 am – 15h30 (Monday – Friday)
Tenants: 07h45 am – 15h30 (Monday – Friday)
Waboomskraal Thusong Centre: 044 886 0040
Thembalethu Thusong Centre: 044 801 9448 or 044 801 9421
After hours emergencies: 044 801 6300
Community halls and venues are open to the public, subject to COVID 19 regulations on capacity (50% per hall) and protocol compliance.
Enquiries to Rozendra Thysse on 044 8019111/5 or rsthysse@george.gov.za
Acting Superintendent Halls: 060 823 3607 (on rotation with Maintenance)
Acting Superintendent Maintenance: 083 418 4588 (on rotation with Halls)
Human Resources offices are closed to the public. Enquiries to HRAdmin@george.gov.za
HUMAN SETTLEMENTS
Human Settlements administration offices, main municipal building, are closed to the public.For basic services such as water and sanitation (chemical toilets) in informal areas queries and complaints in informal settlements please contact 044 802 2003.
For assistance with emergency structures following disaster (fire, flooding etc) please phone 044 802 2029.
Queries and complaints for water leakages and sewerage complaints (indigent cases) can be reported at the office on above times, but preferably by phone on 044 801 9155/9994/9453 or anomdoe@george.gov.za or ddlouw@george.gov.za
After hour complaints:
Angelo Joseph – 072 813 5998
Dorian Louw – 067 189 5902
Existing Housing Offices
Existing Housing offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols are in place. Only two people are allowed into the foyer at any given time.
Enquiries: 044 801 9113 or 044 801 9078
New Housing
New Housing Department (St Johns Street) offices remain open to the public weekdays 07h45 – 16h00 with strict Covid-19 protocols in place. Only two people are allowed into the foyer at any given time. Enquiries: 044 802 2003
PLANNING AND DEVELOPMENT
Please note Town Planning, Building Control and Property Management offices remain closed to the public.Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.
Town Planning General enquiries and complaints Lorraine Malangeni lxmalangeni@george.gov.za / town.planning.complaints@george.gov.za /044 801 9477
Property Transfer Certificates: Marina Welman mhwelman@george.gov.za / 044 801 9171
Zoning Certificates: Lorraine Malangeni lxmalangeni@george.gov.za / 044 801 9477
Zoning Rectifications: Jeanne Fourie jfourie@george.gov.za / 044 801 9138 and Ilané Huyser ihuyser@george.gov.za / 044 801 9550
Land Use Planning Queries: Robin Hector rlhector@george.gov.za / 044 801 9475; Mawethu Bonga mbonga@george.gov.za / 044 801 9520; Fakazile Vava fvava@george.gov.za;
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za
Land use applications
Submit Land use applications: town.planning.application@george.gov.za
Town Planning Complaints: town.planning.complaints@george.gov.za
Land use applications can be submitted as per instruction sheets on website. See ‘Covid 19 Level 3 Land Use Applications Submission Guidelines – and ‘Public Participation Instructions Covid 19 Level 3 – on the link https://www.george.gov.za/…/land…/land-use-submissions/
Enquiries land use applications as below:
Erven and farm portions ending with an even number (i.e. 0, 2, 4, 6, 8): Primrose Nako 044 801 9416 pnako@george.gov.za
Erven and farm portions ending with an odd number (i.e. 1, 3, 5, 7, 9): Marina Welman 044 801 9171 mhwelman@george.gov.za
Online submission of building plans
Building applications can be submitted via the Building Plan Portal as per above link and will not be received at the Building Control offices. See https://www.george.gov.za/planning…/building-control/ for more information.
Detailed instructions on how to use the portal can be downloaded as per link above or requested via email: vnlaws@george.gov.za or agriessel@george.gov.za
Administration related enquiries: 044 801 9370 or 044 801 9166 or via email as per below requirements:
Building Control Complaints: building.control.complaints@george.gov.za
Request of existing building plans (Registration Dept):
pmlingani@george.gov.za or smoshani@george.gov.za or mdyakop@george.gov.za
Status on building plan approval: vnlaws@george.gov.za or agriessel@george.gov.za
Signage applications: vnlaws@george.gov.za
Demolition applications: vnlaws@george.gov.za
Request for existing building plans (Registration Department):
Phindiswa Lingani: 044 801 9370 pmlingani@george.gov.za
Sinazo Moshani: 044 801 9019 smoshani@george.gov.za
Musa Dyakop: 044 801 9166 mdyakop@george.gov.za
Status on building plan approvals: Vasti Laws: 044 801 9370 vnlaws@george.gov.za
Andrea Griessel: 044 801 9166 agriessel@george.gov.za
Please contact building inspectors directly during office hours:
James Vollenhoven – 076 823 0412 / jevollenhoven@george.gov.za
Mkhululi Nyeka – 082 877 0534 / mnyeka@george.gov.za
Eddie Koeberg – 072 665 1053/ ekoeberg@george.gov.za
Luthando Fatyela – 067 845 9552 / lfatyela@george.gov.za
Illegal activity: 044 801 9166
Economic Development
Business queries: Dr Kosie Haarhoff 083 374 4370 or khaarhoff@george.gov.za
Other queries: Sindile Mzwakali 044 801 9173 / 078 349 0147 or smzwakali@george.gov.za or Amy Kearns 073 621 0099 or akearns@george.gov.za
SMME Support:
Rosina Munro 044 801 9173 / 079 135 3420 or rmunro@george.gov.za
Worker Collection Point
Worker Collection Point and informal trader enquiries:
Amy Kearns 044 801 9173 / 073 621 0099 akearns@george.gov.za
Property Management
Donald Gelderbloem: Manager Property Management 044 801 9073 dmgelderbloem@george.gov.za
Leasing of properties: Josephine Mpembe 044 801 9190 jmpembe@george.gov.za
Sale of properties: René Hendricks 044 801 9472 rehendricks@george.gov.za
General enquiries: Monique Isaks 044 801 9375 misaks@george.gov.za
IDP Office
Dr Kosie Haarhoff: 044 801 9025/083 374 4370 khaarhoff@george.gov.za
Ronel le Fleur: 044 801 9075 / 071 870 7887 rlefleur@george.gov.za
Ward committee operations
Paulina Saaiman: 044 801 9074 / 060 579 6829 pasaaiman@george.gov.za
George Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Closed on Weekends & Public Holidays
044 801 9295 info@visitgeorge.co.za
Wilderness Tourism
Open to the public
Monday – Friday 08h00 – 16h30, Open on Saturdays and Public Holidays from 09h00 to 13h00 except for Christmas Day and New Year’s Day.
Tel: 044 877 0045, info@visitwilderness.co.za
Uniondale Tourism
Virtual assistance only
044 518 0030 info@visituniondale.co.za
FINANCE
The Finance Hall in the Main Building is open to the public weekdays from 08h00 – 15h30 and the SCM unit is open for the submitting of tenders only.
While electronic payments are recommended (see details below), the Finance Hall is open for account payments in addition to municipal account queries, opening of accounts, new connections, duplicate accounts, arrangements on arrears, indigent applications etc.
If you want to receive your account via email, please mail a request to accounts@george.gov.za.
Ratepayers are requested to use one of the below-mentioned methods to make payments.
Accounts can be paid via electronic transfer (EFT – see details below), via pay@ mobile applications (see details below) and at Pick n Pay, Checkers, Shoprite, USave and SPAR. Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.
Meter readings
Online submissions of water meter readings are welcomed and can be provided via the below email address along with the accountholder’s name, contact details and GRG account number.
Consumers must please note the change in email address to meterreadings@george.gov.za.
Account related enquiries: accounts@george.gov.za
Bank Details for electronic payment (please note bank details changed 1 December 2020) The old account is being phased out so please amend as soon as possible. For now, it is still active, and payments made so far will have been received.
First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number (please enter your account number without the GRG in front and without any spaces in-between)
Proof of payment to be sent to payments@george.gov.za
pay@ mobile applications
Download Masterpass, Snapscan or Zapper application on your mobile phone and complete your profile.
You can also use the following link for payment of your account:
https://payat.io/qr/11413
Prepaid electricity purchases
www.prepaid24.co.za
https://home.ontec.co.za
www.ipay.co.za
For prepaid enquiries please contact 044 873 5474.
General account related enquiries to accounts@george.gov.za or 044 801 9111.
Please provide your GRG account number with all enquiries.
Credit Control enquiries: 044 801 9111
MUNICIPAL COURT
The George Municipal Court is open to the public on weekdays 07h45 – 16h30 (Closed 13h00 – 13h45)
Representations can be emailed to abfelix@george.gov.za
Enquiries: 044 801 9400
UNIONDALE / HAARLEM
Administration Offices will remain open, and staff will work on rotational basis.
Uniondale – Cashier remains open on weekdays 08h00 – 16h30 (Closed 13h00 – 13h45)
Haarlem – Cashier open 08h00 – 15h30
Fire: 044 752 1225
Switchboard and fault reporting: 044 752 1024
Tourism: 044 518 0030
Haarlem: 044 763 1013
After hours: 044 801 6300
George Municipality is extending Sewerage Sucker services from today until 16 January for the Festive Season: Monday to Friday until 07h45 until 22h00
Weekends & Public Holidays from 08h00 until 19h00
SEWERAGE SUCTION TRUCK SERVICES: WHAT YOU MUST KNOW
Clients making use of George Municipality Sewerage Truck Services, please note:
• All operation and maintenance of on-site septic and conservancy tanks, and all costs related to it, are the responsibility of the property owner.
• The owner must check septic and conservancy tank levels regularly and book a service long enough in advance to avoid spillovers.
• Book your collection/cleaning of tanks at least five days in advance at the phone numbers below.
• Immediate response to emergency overflows cannot be guaranteed and is subject to availability and scheduling of trucks.• Collection and cleaning of tanks after hours (16h30 until 22h00)
Times for Weekends and Public Holidays (08h00 until 19h00). Weekends and public holidays are more expensive than in working hours, as per municipal rates, and will only be done on confirmation by client that the after-hours fee is accepted.
Book your suction truck services on 044 801 9262/66.Uniondale: 044 752 1024 After hours: 044 801 6300
George Munisipaliteit verleng Rioolsuierdienste van vandag tot 16 Januarie vir die Feestyd: Maandag tot Vrydag 07h45 tot 22h00
Naweke & Openbare Vakansiedae vanaf 08h00 tot 19h00
RIOOLSUIGTROK-DIENSTE: WAT U MOET WEET
Kliënte wat van George Munisipaliteit se rioolsuigtrok-dienste gebruik maak, neem asseblief kennis:
• Die werking en instandhouding van septiese- en opgaartenke, en alle kostes wat daarmee verband hou, is die verantwoordelikheid van die grondeienaar.
• Die eienaar moet die vlakke van septiese en opgaartenke gereeld nagaan en ‘n diens lank vooruit bespreek om oorspoelings te vermy.
• Bepreek die uitsuig/skoonmaak van tenke ten minste vyf dae vooruit by die telefoonnommers hieronder.
• Onmiddellike reaksie in die geval van noodriooloorspoelings kan nie verseker word nie en hang van die beskikbaarheid en skedulering van suigtrokvoertuie af.
• Uitsuig of skoonmaak van tenke wat na-ure (16h30 until 22h00)
Tye vir naweke en Openbare Vakansiedae (08h00 tot 19h00).
Indien uitsuig en skoonmaak oor naweke en publieke vakansiedae plaasvind is dit duurder, soos per die munisipale tariewe, en sal slegs gedoen word indien die kliënt bevestig dat die na-ure fooi aanvaar word.
Bespreek u rioolsuigtrok-dienste by 044 801 9262/66.Uniondale: 044 752 1024 Na-ure: 044 801 6300
George Municipality will strictly enforce no alcohol allowed on our beaches and the George law enforcement officers are augmented by at least 30 Beach Monitors who started service as of the second week of December to assist with beach patrols and bag checks.
We encourage all beachgoers to assist our officials in ensuring that their day at the beach is a safe and pleasant experience. Neighbourhood Watches, Community Police Forums, George Traffic Services, Provincial Traffic Services as well as SAPS also work closely with the Municipality with regards to Community Safety.
Alcohol is strictly prohibited on all beach areas under the control of the George Municipality which include Herold’s Bay, Gwaiing River Mouth, Victoria Bay, Wilderness, and Leentjiesklip areas.
Issued by George Municipality 10 December 2021 for immediate release
George Municipality has with concern noticed that certain organisations/individuals continue to put up posters in George and surrounds without the necessary application and or approval.
Please take note it is illegal in terms of our Standard Bylaw regarding Streets (PK 565/1987) to put up posters in the George jurisdiction without prior permission of the Municipality. Organisations and individuals alike should further take note that there is an application process and deposits, and fees are payable. All requirements in the Bylaw need to be met and will be strictly enforced.
POSTERS THAT ARE ERECTED ILLEGALLY WILL BE REMOVED AND DESTROYED.
Permission for the erection of posters on lamp posts is granted, in accordance with the Regulation regarding Advertisement Signs and the Defacement of the Façade on the Forefront of Streets (PK 565/1958) and the Standard Bylaw regarding Streets (PK 565/1987) to: Individuals erecting posters for municipal and/or parliamentary elections and meetings; Political parties as well as the Independent Electoral Commission (IEC) to erect posters during the official IEC voter registration week/weekends; An institution which holds sports events on a provincial, national or international level; An institution that organises festivals which receive financial support from Council.
Only one poster per event may be displayed on a lamp post with the understanding that two posters may be positioned back-to-back. These posters may be positioned two weeks before an event and may only be fixed to the lamp posts by means of using rope or a similar material. No adhesive material may be used for this purpose. A maximum of 100 posters may be displayed in instances where sports events and festivals are taking place.
Posters must be removed on or before the fourth weekday after the event.
Wording of the poster must be factual and may not offend any person, race or belief. The municipality also retains the right to remove any poster without providing explanation, where such poster hinders the visibility of any traffic sign or if the Municipal Manager or Senior Manager: Corporate Services deems it ineligible for a poster to be displayed at a specific location.
Should an individual/organisation neglect to remove all posters that they have displayed, they will forfeit the deposit or a part thereof, depending on the costs involved in the removal of said posters. The Poster or the artwork must be submitted to the Senior Manager: Corporate Services for approval within a reasonable timeframe before it is displayed or erected.
The official stamp must be affixed on each of the approved posters once the applicable fees are paid.
For the application of posters please contact Dorothy Bredenkamp on 044 801 9108.