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Water and Sanitation

Report burst water mains, leaking pipes and blocked sewers to:

044 801 9262/6 (7.45am-4.30pm)
044 801 6300 (after hours)
Uniondale: 044 752 1024

Civil Engineering Client Services Centre:
Old ABSA building, York Street
044 801 2500/10 (7.45am-4.30pm)
044 801 6300 (after hours)

Click for Water Services Audit
Click for Water Bylaws
Click for Water Policies, Strategies and Plans
Click for Water Restriction Information

The immediate measures to be adhered to are as follows:

  • Mechanical or automatic irrigation/watering devices or sprinkler systems for gardens are prohibited. Gardens may only be watered with a handheld hose from 19h00 – 21h00 (September – April) and 17h00 – 19h00 (May – August).Mondays/Thursdays: Even-numbered households ONLY
    Tuesdays/Fridays: Uneven numbered households ONLY
  • The irrigation or watering of all sports fields is prohibited.  Exemption applies only for golf course greens, bowling greens, and cricket pitches daily between 19h00 – 21h00.
  • The washing of vehicles using a handheld/garden hose, except by a commercial enterprise, is prohibited.
  • Cleaning of any outside surface area using a hosepipe/mechanical means is prohibited. The use of a bucket is permitted.
  • Filling of swimming pools is prohibited.
  • Where own water from a borehole or reservoir is used, “OWN WATER” signage must be displayed.
  • Exemption can be applied for and considered, please contact 044 801 9354.

Contraventions of the Water Restrictions can be reported on 0800 424477. Fines will apply and/or six months imprisonment. Report all water leaks to our Civil Engineering Directorate on 044 801 9262/66 or A/h 044 801 6300


(as of 25 March 2021)
• Handheld watering of gardens using a hose with municipal water: even-numbered households Mondays and Thursdays, 3pm-5pm AND uneven-numbered households Tuesdays and Fridays, 3pm-5pm in winter, 7pm-9pm in summer.
• Mechanical irrigation of gardens (sprayers) using municipal water is prohibited.
• Watering sports fields using municipal water is prohibited, except for golf course greens, bowling greens and cricket pitches, in winter, 7pm-9pm in summer.
• Filling up of swimming pools using municipal water is prohibited.
• Washing cars with a hose using municipal water is prohibited (buckets allowed, rainwater encouraged), except for commercial car washes.
• Cleaning of outside surfaces using a hosepipe with municipal water is prohibited (buckets allowed, rainwater encouraged).
• “OWN WATER” signage must be displayed where applicable and must be proven on request by municipal officials.
• Applications for exemption of some restrictions may be considered on merit.

Clients making use of George Municipality Sewerage Truck Services, please note:
• All operation and maintenance of on-site septic and conservancy tanks, and all costs related to it, are the responsibility of the property owner.
• The owner must check septic and conservancy tank levels regularly and book a service long enough in advance to avoid spillovers.
• Book your collection/cleaning of tanks at least three days in advance at the phone numbers below.
• Immediate response to emergency overflows cannot be guaranteed and is subject to availability and scheduling of trucks.
• Collection and cleaning of tanks after hours (4.30pm-7.45am), on weekends and public holidays are more expensive than in working hours, as per municipal rates, and will only be done on confirmation by client that the after-hours fee is accepted.

Book your suction truck services on 044 801 9262/66.
Uniondale: 044 752 1024
After hours: 044 801 6300