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Author: Chantel Edwards

Final phase of treatment works upgrades commence

The final phase of major extensions and upgrades at the Outeniqua Wastewater Treatment Works (OWwTW) in Pacaltsdorp is underway.

The civil works for the project was completed in 2019, but unforeseen delays with the mechanical-electrical component of the works had stalled its completion. Acting Director Civil Engineering Services Lionel Daniels said the work permit for the relevant works had been issued and the contractor had commenced work.

“Four monitoring boreholes at Kleinkrantz, Herolds Bay, Outeniqua and Gwaiing have been drilled as part of groundwater quality monitoring over the past week, and access-related excavating started today.”

The design and approval process for the upgrading of the mechanical and electrical construction works are underway, and orders for relevant equipment will follow upon signoff of final specifications.

This final phase will take an estimated two years to complete and comprise all mechanical-electrical works. Should no further delays occur, the upgraded additional 10Ml/day capacity facility should be operational in the first quarter of 2023.

George Municipality Acting Municipal Manager Dr Michele Gratz said the municipality was looking forward to the completion of the upgraded plant which would be a catalyst to much more development than what the current plant could manage.

“Delays to these upgrades have been frustrating to the municipality, developers and stakeholders alike and we are relieved that this contract is finally underway. George remains a desirable development and investment destination and the many infrastructure projects taking place – such as current stormwater upgrades and the planned widening of Thembalethu bridge over the N2 – go a long way in confirming the city’s commitment to long-term sustainability,” said Dr Gratz.

Caption
From left to right, contractor Gert de Kock, George Municipality engineer Gerard de Swardt, contractor Dion Kuter, George Executive Mayor Alderman Leon van Wyk and Civil Engieering Services portfolio councillor Jacqulique von Brandis visit the site where the last phase of extensions and upgrades of the OWwTW have commenced.

Electronic reminders for driving licenses renewals

The Road Traffic Management Corporation (RTMC) has confirmed that renewal notices for driving licences and professional driving permits (PrDPs) will no longer be printed and posted, but from 8 March 2021 an online system will activate SMS and email reminders.

This means all driving licence holders whose correct contact details are on the NaTIS online system will in future receive a SMS or email notification on the 1st of the month for a driving licence or professional driving permit that expires at the end of that month (so, if your driving licence or PrDP expires 31 May, you will receive a notification on 1 May).

There will not be a follow-up SMS and no SMS or email will be sent if a driving licence or PrDP has already expired.

An SMS notice will read: Dear XXXXX, Your current Driving License Card expires (expiry date inserted). Visit/contact your nearest DLTC for further assistance. NaTIS Online, kindly visit https://online.natis.gov.za Brought to you by RTMC.

An SMS notice for PrDP will read: Dear XXXXX, Your current PrDP expires (expiry date inserted). Visit/contact your nearest DLTC for further assistance. NaTIS Online, kindly visit https://online.natis.gov.za Brought to you by RTMC.

If there are any outstanding tickets or fines against your name, you will not be able to renew your driving licence until the Enforcement Orders are resolved, which will be so indicated on the SMS or email notification.

An email notification is an electronic version of the Driving License Renewal notice (the one that was previously printed and posted to you) which can be downloaded and printed if need be, and then presented to the cashier to renew your driving license.

Please note YOU DO NOT NEED THE NOTICE TO BE ABLE TO RENEW YOUR LICENSE, it is just a convenient reminder. Your driving license expiry date is indicated on your current driving license card and it is recommended that you diarise the license expiry date in advance to ensure timely renewal. Driving licences are valid for five years from the date of renewal and the owner has three calendar months from the date of expiry on the card to renew the license – however, it is highly recommended that you renew sooner rather than later.

George Municipality Driving Licencing Department:
044 878 2400
Mission Street, Pacaltsdorp
Open weekdays 8am to 3pm
(all people in building by 3pm will be assisted)

New invasive species recorded in George

The first recorded invasion by Kunzea ericoides in South Africa was recently discovered in Van Riebeeck Gardens, Camphersdrift, George by a Nelson Mandela University research team.

The find was reported to the early detection and rapid response team of the South African National Biodiversity Institute (SANBI), who arranged for its quick removal. The team also investigated up and downstream for more infection sites but found none so far.

The origin of the infestation is uncertain but is most likely from a nearby residential garden.

Kunzea ericoides, also known as Burgan, kanuka or white teatree, is an evergreen shrub or small tree up to 5m high, and native to south-eastern Australia and New Zealand where it grows in a wide range of habitats. It is a member of the myrtle family, Myrtaceae. The bark is grey and flaky; leaves are aromatic, quite thick, soft, typically 4-12mm long and 1-2mm wide. It can be distinguished from similar species in South Africa by its clusters of flowers and fruits which are borne on long stalks and stamens which are much longer than the petals. Burgan easily invades any habitat containing open forest complexes and proceeds to out-compete other young trees and shrubs, shading out ground layer plants.

It is not currently legislated in South Africa as invasive, but environmental organisations are pushing for its ban from the nursery trade and prioritised for eradication (category 1a under CARA).

Please report presence of Kunzea ericoides in natural areas to the early detection and rapid response team of the South African National Biodiversity Institute (SANBI). Details at www.sanbi.org

Caption: Ashley Baloyi from the early detection and rapid response team of the South African National Biodiversity Institute (SANBI) on site in Van Riebeeck Gardens where Kunzea ericoides have been detected and eradicated.

R400 000 theft of electrical equipment at Rosedale sewerage pump station

A sewerage pump station in Rosedale has sustained damage following a break-in and theft of mostly electrical equipment that power the plant. An initial cost estimate of repairs is valued at R400 000.

George Municipality Acting Director Civil Engineering Services Lionel Daniels said the damage and theft were discovered on Sunday during daily routine inspection of the small pumpstation situated at the edge of a residential area. “Electrical boxes have been forced open and electrical circuit boards and cables have been removed, which in turn halted the clearing out of sewerage. Fortunately, the incident happened at a time when the sumps were empty, and a sewerage spill was prevented.”

The pump station is walled and locked with a gate. A case of break-in, vandalism and theft has been reported to the SAPS.

Emergency temporary repairs are underway to activate the pumps and the pump station should be working by late this afternoon. The supply chain management process for the permanent replacement and repairs is underway and a contractor should be appointed later this week.

While the pump station is not in operation, sumps are being monitored and sewerage sucker trucks are manually extracting sewerage from the station when necessary.

George Acting Municipal Manager Dr Michelle Gratz said vandalism and theft to municipal infrastructure impacted on whole communities. “The municipality has 112 sewerage pump stations across the municipal area, many of which are in or near communities that would be directly affected if vandalised or stolen from.

“We appeal to residents in these areas to help guard our infrastructure and to report suspicious activities near such facilities to the SAPS. If residents can safely photograph perpetrators on their cell phones and take registration numbers of suspicious vehicles to help apprehend offenders, it will help to promote uninterrupted service and long-term cost-saving that will benefit everyone,” said Dr Gratz.

 

2B Water Restrictions lifted for George, but instated for Uniondale

Section 2 B Water Restrictions in terms of the George Municipality Drought Management Policy were lifted  with immediate effect for George following an Ordinary Council meeting held yesterday 25 March 2021.  Water restrictions were implemented in June 2017 when the Garden Route Dam level dropped to below 60% and these have remained in place due to a number of reasons including a national water scarcity.

The completion of the raising of the Garden Route Dam Spillway and associated works  in December 2019 increased the capacity of the dam by an estimated 25%, together with the revoking of the declaration of the National Drought Disaster classification in July last year, and the current status of the level of the dam allows for the water restrictions be lifted for George.

On 15 March 2021, the Garden Route Dam (GRD) level was at 99.74% in terms of its capacity before the construction of the new spillway, and at an estimated 79.80% in terms of the new capacity. The new capacity of the Garden Route dam will be confirmed by Department of Water Services, once the dam basin has been re-surveyed and the new dam levels calibrated. George received good rainfall following  the completion of the project and although the new spillway has not overflowed yet, the level of the dam has stayed above the old spillway level since September 2020. The George area received about 145mm more rainfall than the annual average for 2020. The average daily water demand for 2020 in George was 27.76 Megalitres per day.

Similarly, the Haarlem Dam although on a dam level of 10.49% for  March 2021, this level equates to  a volume of 480 Megalitres. The water registration for Haarlem is 230 Megalitres per year and the average yearly water demand for Haarlem is 155 Megalitres.

The level of the  Uniondale Dam is currently estimated at 30% and the water flow at the abstraction point at Holdrift in the Kamanassie River is reportedly normal for this time of year. The weir area is at present silted up following heavy rain in February 2021 and this  area needs to be cleared to improve flow to the Uniondale Water Treatment Works.  The arrangements for authorization to do so are under way with the Department of Environmental Affairs and Development Planning (DEADP). However, given the current situation, and prevailing weather conditions in Uniondale, Council has approved the implementation of Section 2 B water restrictions in Uniondale with immediate effect.

The activation of the different water restriction levels stipulated in the George Municipality Drought Management Policy is based on the level of the Garden Route Dam and this  policy was drafted before the Uniondale and Haarlem areas were incorporated into the George Municipal area of jurisdiction. Due to the different prevailing weather conditions and the different water sources for these areas, the George Municipal Drought Policy will be reviewed and updated  to include and make specific provision for the Uniondale and Haarlem areas. Simultaneously, the George Municipality Water and Sanitation Services By-Laws and the George Municipality Water Services By-Law to Limit or Restrict the Use of Water will  be reviewed and updated in line with the policy.

The right of access to basic water supply and sanitation is a basic right for all communities and it is the responsibility of the George Municipality as the Water Services Institution to take reasonable measure to ensure these rights.

The immediate measures to be adhered to are as follows: SECTION 2B UNIONDALE

  1. The mechanical irrigation of gardens is prohibited
  2. Gardens may only be watered between the times of 19h00 to 21h00. Garden hoses must be handheld only.
    Mondays and Thursdays for even numbered households ONLY
    Tuesdays and Fridays for uneven numbered households ONLY.
  3. The irrigation or watering of all sport fields is prohibited. Exemption from restrictions in the following instances only: golf course greens, bowling greens and cricket pitches which may only be watered between 19h00 and 21h00.
  4. The washing of vehicles with a garden hose , except by a commercial enterprise whose business it is to wash cars, is prohibited.
  5. The cleaning of any area by means of water is prohibited.
  6. The filling of swimming pools is prohibited.
  7. Where own water  from a borehole or reservoir is used, the appropriate notice shall be displayed on the premises.

Report water leaks and burst pipes to 044 801 9262/66 or after hours at 044 801 6300, as soon as you notice them.

UNIONDALE/HAARLEM report to 044 752 1024 or after hours at 044 801 6300

 

 

Building Control offices under construction

Construction work is currently taking place on the 4th floor of the Main Municipal Building, 71 York Street and we encourage Building Control customers to please use the online portal, email and or telephone details listed below to make contact until further notice. Updates will be provided on the status of construction

Building plans can be submitted online. See https://www.george.gov.za/planning-development/building-control/ for more information.
Building Control General enquiries: 044 801 9019 / 044 801 9370 / 044 801 9166
Request for existing building plans (Registration Department):
Phindiswa Lingani: 044 801 9370 pmlingani@george.gov.za
Sinazo Moshani: 044 801 9019 smoshani@george.gov.za
Musa Dyakop: 044 801 9166 mdyakop@george.gov.za
Status on building plan approvals: Vasti Laws: 044 801 9509 vnlaws@george.gov.za
Andrea Griessel: 044 801 9502 agriessel@george.gov.za
Please contact Building Inspectors directly during office hours:
James Vollenhoven: 076 823 0412
Fuzisa Siguba: 083 949 8651
Illegal activity: Nolan Noemdoe 083 757 3717

New email address for Town Planning Complaints

PUBLIC NOTICE: DIRECTORATE PLANNING – New email address for Town Planning Complaints


In continued efforts to improve service delivery and promote ease of doing business  the Planning Section of the Directorate: Planning and Development  is pleased to announce that a dedicated, centralised departmental email address has been created in addition to the other official enquiry portals of the municipality where complainants may file their complaints and enquiries regarding suspected illegal land use activities.

The e-mail address, town.planning.complaints@george.gov.za is monitored by designated officials who are tasked with ensuring that complainants receive acknowledgement of their complaint or enquiry and that the complaint is duly uploaded to the centralised electronic complaints register of the municipality, during which process a reference number and case officer will be assigned.

Town Planning information is available at https://www.george.gov.za/town-planning/. The George Municipal mobile application which can be downloaded from https://george.comunity.me/d/george/ to your desktop or cellphone.

Clients are encouraged to only make use of these official portals and refrain from lodging complaints of this nature directly to the e-mail addresses of municipal officials.  The above will take effect and commence as from 01 April 2021.

 

New email address for Building Control Complaints

PUBLIC NOTICE: DIRECTORATE PLANNING – New email address for Building Control Complaints

In order to effectively address complaints lodged with regards to the Building Control Section of the Directorate: Planning and Development, the department has set up a new email address
building.control.complaints@george.gov.za where illegal building activity complaints and complaints related to building plan applications can be lodged. Officials have been designated to monitor the emails received and upload these to the electronic complaints register.

The above is in addition to the complaints / enquiry portals available on the George Municipal mobile application which can be downloaded from https://george.comunity.me/d/george/ to your desktop or cellphone.

The above will take effect and commence as from 1 April 2021. It is requested that no complaints of this nature are lodged directly to municipal officials as of this date.

Building Control information is available at https://www.george.gov.za/planning…/building-control

 

Media Statement: Pump station overflow caused by backup failure

George Municipality regrets to advise that the ongoing loadshedding experienced this past week, led to the failure of the backup generator system at the Eden Pump Station.

The backup failure led to an overflow which contained a combination of sludge and sewerage. The  sludge discharged from the Water Treatment Works  does not contain any sewerage as it is residue from the water treatment process. The Civils Directorate has reported as such to the Department of Water Services (DWS),  as per the protocols as stipulated in the municipality’s Wastewater Risk Abatement Plan. The immediate river area is being monitored and has been treated with chemicals as is the standard practice.

 

The backup failure was compounded by the simultaneous failure of the SCADA system(Supervisory control and data acquisition) due to the loadshedding. Interim measures are being put in place to address such unusual failures with additional physical checks put in place particularly during loadshedding, and the continued upgrading of the Eden Pump Station remaining a high priority.

 

George Municipality requests members of the public who become aware of such incidents taking place, to please immediately report the matter via the  municipal switchboard on 044 8019111 or the after-hours number 044 8016300. The Civil Engineering Services administration building located in York Street does not have active telephone lines during loadshedding. The Disaster Management Centre in Mitchell Street, however has generator backup and is staffed during loadshedding periods, with an additional civil engineering services complaints staff member to address such queries.

 

As previously stated, the concern that this river water flows into the Garden Route Dam is acknowledged, however the public is assured that water in the dam is sampled and monitored through a fixed statutory water quality monitory programme. Raw water from the Garden Route dam is treated according to the SANS 241 standard  at the Water Treatment Works (purification plant) and the drinking water quality for George complies with the SANS standard.

George Municipal building going solar

The Main Municipal building in York Street will within the next three months have completed the installation of a 300 kilo-Watt Peak grid tied PV generating plant at the officials parking area. The service provider has already started with site establishment  and the project will be implemented in three phases ending June 2021.

The PV plant will reduce the peak load demand of the main building and reduce the amount of electricity purchased from Eskom. The plant will also enable the building to meet carbon emission reduction targets by powering most of the required load with energy generated from a clean and renewable source. The total savings in carbon dioxide emissions, would be in the region of 9027 tonnes of CO2 over the plants 25 year lifetime. In addition, the steel structures on which the PV modules will be mounted on will serve as covered carports for municipal vehicles.  500 000 kilo Watt Hours (kWh) of energy is expected to be produced by the PV plant annually, and the system is projected to pay itself off within 7 years of the 25 year estimated lifetime.

Executive Mayor Leon Van Wyk noted the significance of this step towards self-sufficiency for the municipality. “The 500 000 kilowatt-hour of electricity that the PV plant will generate annually is the equivalent of the power consumption of 55 households using 25 kwh of electricity per day (or approximately 9000 kwh pa). In overall terms this represents just over 0,1% of the George Municipality’s total annual sales of almost 500 million kwh of electricity. This is nevertheless the first significant small step we are taking towards self-sufficiency in electricity supply. There will be more. We thank our dedicated officials for the work they are undertaking to help us learn more about this journey into new technology”, said Ald Van Wyk.

The project is funded by the Department of Energy under the Energy Efficiency Demand Side Management (EEDSM) programme. The current public parking area located immediately in front of the municipal building will not be affected during the construction at all.

In the photograph on site at the municipal parking area are from left, Marlene Matthews, Senior Manager Administration Electrotechnical Services; Acting Municipal Manager Dr Michele Gratz; Executive Mayor Leon Van Wyk;  Portfolio Councillor for Electrotechnical Services, Nosicelo Mbete; Ben August, Senior Manager Electrotechnical Services and Candidate Engineer (Intern) for Electrotechnical Services, Thabo Yiga who was responsible for preparing the tender documentations, preliminary designs and will be managing the project.

Stormwater projects underway

Major stormwater upgrades are well underway, which will significantly reduce flooding in problem areas in George during normal rainfall events.

Four projects to the value of R23-million will in some cases include upgrading of sections of gravel road to paved streets to allow the effective operation of the stormwater system in these areas.

The current Municipal Infrastructure Grant (MIG)-funded projects in Thembalethu Zone 1, Thembalethu Zone 9, Pacaltsdorp (Andersonville) and New Dawn Park are the first to be targeted in what the municipality hopes to be an on-going government-supported programme to upgrade stormwater infrastructure across the municipal area. George Municipality counter-funded the MIG allocation with approximately R5-million.

George Municipality Deputy Director Streets and Stormwater Lionel Daniels said these four areas were prioritised by using the George Municipality Stormwater Area Master Plan, a tool that analysed the condition of existing stormwater infrastructure and determined what kinds of work were required to resolve existing problems and/or to accommodate the needs of increased development. “The master plans are developed per area and the most critical upgrades per area are then prioritised for funding.

“While the master plan may identify critical projects per area, other areas where existing stormwater problems persist will take priority, especially those where houses have been flooded in the past and urgent remedial work must be undertaken,” said Mr Daniels.

“We are pleased by the progress on the first four sites, especially since they had been approved a year ago in February 2020 but were halted in their tracks by the Covid-19 lockdown. Project roll-out was revised and construction finally restarted in December 2020. Completion is expected by 30 June 2021.”

Large diameter pipes, up to 1m diameter, are being installed in places and residents are advised to avoid the construction areas where possible. As construction is taking place in the road reserves this will impact on vehicular and pedestrian traffic. George Municipality apologises for any inconvenience and appeals to road users and residents to be patient, exercise caution near roadworks and adhere to traffic and construction signage.

The municipality continues to develop plans per area and setting out projects. Implementation is subject to the availability of capital funding on the annual budget. The municipality continues to pursue alternative funding and applies for MIG-funding where applicable. “We are confident that more of these upgrades will follow in the next few financial years, which will ultimately mean better overall stormwater systems of the entire municipal area,” said Mr Daniels.

Caption
The Thembalethu Zone 9 Stormwater project is one of four currently underway.

UPDATE MUNICIPAL SERVICES DURING COVID-19 – March 2021

 

Latest update: 16 March 2021 (current Level 1 amended)

George Municipality hereby confirms that it is open for business, services are being rendered and administration buildings are open except for halls, venues and sport facilities.

While in-person services are rendered where required, we appeal to the public to consider doing transactions and business online, per telephone or via email to avoid coming to the municipality in person and helping to reduce the risk of spreading the virus. During the Covid-19 crisis period, certain staff may be working from home or on rotation, which means contact details and office hours of some services may differ from usual operations. Please see below for more details per directorate.

Please note access to all municipal buildings by members of the public, when open, is subject to Covid-19 protocols which include registration, temperature-checking, sanitising of hands and always wearing a face mask.
Depending on the size of foyers and reception areas, the number of people allowed into a specific department or section may differ and you will be advised accordingly upon arrival. We kindly request the public to be patient and to allow for extra waiting time.

 

GENERAL
Depending on the requirements of a specific department, staff are working on rotation or from home, and access by the public may be limited. Please phone or email as far as possible as per details below.

Switchboard: 044 801 9111
All after-hours George Municipality emergencies: 044 801 6300
General Public Email for all matters: gmun@george.gov.za
Garden Route District Municipality Disaster Management emergencies: 044 805 5071 (all hours)

PROTECTION SERVICES
Protection Services administration offices are closed to the public.

Fire emergencies only: 044 801 6311 (all hours)

General fire department enquiries: 044 801 6300
Law Enforcement: 044 801 6350/89
Anti-Land Invasion: 044 801 6310
GIPTN PTOO: 044 801 6345
All after-hours emergencies: 044 801 6300

Traffic Department Offices, Driving and Learners Licences:
Mission Street, Pacaltsdorp 044 878 2400
Open to the public Monday to Friday 8am-3pm unless otherwise announced as per Covid-19 measures.

The department is open for new appointments for driving and learner’s licences as per usual rules (see Driving and Learners Licence section under Protection Services at www.george.gov.za for details).

Pick-up times for newly issued driving licences from the Pacaltsdorp offices: Monday to Friday 8am to 3pm, except if your confirmation SMS indicates a Saturday collection opportunity. Please bring your ID document and show the pick-up confirmation SMS to the official at the entrance.

Please note that learner’s licences, driving licences, temporary driving licences and professional driving permits which expired from 26 March 2020 up until 31 December 2020 are deemed valid and validity is extended for a further grace period ending 31 August 2021.

Traffic fines
To pay your traffic fines online, use the account details below and use the traffic fine number printed on the fine as reference.
Bank: First National Bank (FNB)
Account Name: George Municipality
Account Type: Public Sector Cheque Account
Account Number: 62869623168
Branch Code: 210554
Swift Code: FIRNZAJJ

Vehicle Testing Station
Hibernia Street (next to train station) 044 801 9312
Open to public Monday to Friday 8am-3pm, access control from gate at the street.

Motor Vehicle Registration and Licencing
Please note the email addresses for proof of payment of online payments has changed.
Hibernia Street (next to train station) 044 801 9310
Open to the public weekdays 8am-3pm, except Wednesdays when closed at 2pm due to compulsory training, or if otherwise indicated as per Covid-19 measures.

Access control is from the gate at the street, when necessary.

Please consider ONLINE RENEWAL of vehicle licenses as per details below instead of in-person renewals at the vehicle licencing centre as Covid-19 regulations significantly impacts on the amount of people that can be served in a day. Bulk transactions are being handled separately or after hours when required. Pregnant women, the elderly and disabled can pre-arrange preferential treatment by calling 044 801 9310.

While vehicle licence RENEWALS CAN be done online, the REGISTRATION of vehicles CANNOT be done online as RICA requirements stipulate that the owner of the vehicle must physically appear in front of the official and the documentation must be original – this is, among other things, a measure against fraudulent registration of vehicles.

ONLINE ELECTRONIC PAYMENT OF VEHICLE LICENCE RENEWALS
1. The customer starts by registering a profile online at https://online.natis.gov.za/#/ or download the RTMC mobile application for Android from Google PlayStore.

2. Choose between registering as an individual or business.
The following information will be required:
Individual: initial, name, surname, ID number, driving license number, contact details via mobile phone or email.
Organisation: name of business, ID number of proxy, driving license number of proxy, contact details via mobile phone or email.
3. A one-time pin will be sent to your email or mobile phone number, which you must enter online.
4. Go to the ‘View motor vehicle renewals’ section and verify the information of the vehicle for which you are renewing the licence.
5. Access and/or download your electronic motor vehicle license RENEWAL NOTICE (also known as a MVL2 notice).
6. If your licence disk is valid but near expiry or if it has expired but is still in the 21-day grace period after expiry, the amount for the renewal of your vehicle will be on the notice.
7. If your license has already expired beyond the grace period, it will not indicate an amount on the system and clients must please phone the George Motor Vehicle Licensing office at 044 801 9310 to confirm the amount due.
8. Pay the amount due into the George Municipality, FNB Public Sector Cheque Account, Number 62869623150 (Branch Code 210554). Use the relevant vehicle license number as a reference such as CAW ###### / Private number ##### WP.
9. Email the proof of payment to payments@george.gov.zaand mvr@george.gov.za. Please note the forementioned email addresses are no-reply addresses and are set up for proof of payments only and cannot be used for enquiries. Please phone 044 801 9310 for enquiries.
10. Keep a copy of your proof of payment in the relevant car until you receive your license disk but keep your expired disk on your window in the meantime. Traffic law requires officials to still issue you with a ticket for displaying an invalid disk, but you can appeal the fine and submit the proof of payment as part of your request to have the fine cancelled (details for the appeal process is on the back of the fine).
11. Once payment reflects on the municipality’s bank statement, the vehicle license will be processed, and you will be contacted to arrange collection. Please do not collect unless pre-arranged and notified via telephone – you won’t have to queue in the transaction lines when you collect.

If you want the licence posted to you, please give the person who phones you the address to which you require it posted.

Licences that have not been collected within two weeks from the notification phone call, will be posted to the address listed on the NaTIS system – onus is on the vehicle owner to ensure the correct address is logged on the national system.

The turnaround time for online license renewals is about two weeks.

 

CIVIL ENGINEERING SERVICES
Administration offices (old City Hall) and Customer Services (corner York and Progress Streets) remain closed to the public.
Urgent appointments that cannot be dealt with via online meetings on MS Teams or other electronic means will be attended to by prior arrangement. Please phone 044 801 9354 or 044 801 9277 to obtain relevant email address.
Report water leaks and burst pipes, sewerage blockages, leaks and spillages and urgent road and stormwater issues to:
044 801 9262/6 (7.45am-4.30pm)
044 801 6300 (after hours)
Estimated response times are 24-48 hours from recorded time of complaint at the above numbers.

 

ELECTROTECHNICAL SERVICES
Services continue as usual and the administration offices are open to the public weekdays 7.45-4.30pm.
Two people are allowed in the foyer at any given time and members of the public will be allowed into offices following screening at the security desk.
Planned maintenance continues and essential repairs for which planned outages are required will be communicated.
Please report power outages, broken street lights and faulty traffic lights to:
044 801 9222 (7.45am-4.30pm)
044 801 9202
044 801 6300 (after hours)
Estimated response times from recorded time of complaint at above numbers:
Low voltage electricity – within 24 hours.
High voltage electricity faults – can be longer than 24 hours depending on type of fault.
Street lights – three to four weeks.
Pre-paid electricity queries to Itron/Ontec: 044 873 5474 (8am-4pm).

 

COMMUNITY SERVICES
Community Services Administration, 82 Meade Street, is open to the public on weekdays 7.45am-4.30pm unless otherwise indicated as per temporary Covid-19 measures.
One person is allowed in the foyer at any given time. Visits to officials only on appointment. Please contact the specific person via telephone or email as listed below to arrange for online meetings if necessary.

Reception/all departments: 044 802 2900 ccunningham@george.gov.za or ykibido@george.gov.za
Office of the Director: 044 802 2904 and imlubbe@george.gov.za
Parks and Recreation complaints: 044 802 2921 and bmbondweni@george.gov.za
Uncollected BLACK bags 044 802 2900/20/27 or ymali@george.gov.za / jstuurman@george.gov.za
Uncollected GREEN and BLUE bags: 044 802 2900/ mabotha@george.gov.za / jstuurman@george.gov.za
Environmental Health: anontshikiza@george.gov.za / tabotha@george.gov.za
Transfer Station: edraghoender@george.gov.za

Landfill Site and Transfer Station, Airport Road, open to public weekdays 7am-6pm and Saturdays 7am-1pm. Covid-19 protocols in place, bring your own pen to sign in for extra safety. edraghoender@george.gov.za

Street cleaning crews continue to operate in and around the CBD and entrance roads to the city at selected hours, seven days a week.

Public toilets at the CBD taxi rank and Doneraile Square open every day, toilets at Shoprite open on weekends.

Please report illegal dump sites to 044 802 2900 or aapril@george.gov.za or kvstoffels@george.gov.za. The municipality appeals to communities to remain safe and to not dump waste, which is illegal and can be hazardous to their health.

Attendance of funerals is limited to 100 persons or less provided that no more than 50 percent of the capacity of a venue is being used. Attendees must observe a distance of at least 1.5m, wear face masks and adhere to all health protocols. Night vigils and ‘after-tears’ are not allowed.

Visitation to cemeteries by small groups are allowed at weekends provided that all Covid-19 protocols are observed.

Municipal sport facilities and public swimming pools are open to Sport federations and associations with approved ministerial plans, but NOT the general public. Most of the Municipal sporting facilities are multi code facilities being utilized by a variety of codes and clubs and this should be factored in when compiling the safety plans for the respective venues.

Take note that neither the compliance nor the policing of compliance to the conditions set out for the return to sport is the responsibility of the George Municipality and includes, but is not limited to the amount of people allowed on the premises, screening and sanitation of those involved, the wearing of masks etc.
Enquiries Gerald de Villiers on gdevilliers@george.gov.za or 044 801 9488.
This measure does not apply to municipal sport facilities rented out to clubs and sports bodies, such as tennis and squash courts. Please contact relevant clubs in this regard.

Community Development offices behind the Main Building are open on weekdays 7.45am-4.30pm. Contact 044 802 2000 or ejcorner@george.gov.za
The municipality continues to support 129 municipal soup kitchens. Strict social distancing and hygienic practices apply. Emergency essential social services enquiries 072 693 3488.

The Extended Public Works Programme (EPWP) unit is open to the public by appointment only, weekdays 7.45am-4.30pm. Contact 044 802 2010 or gesau@george.gov.za to arrange appointments or phone 072 070 7234 for emergencies only.

All libraries are open with protocols in place. Opening hours remain reduced and admittance to the George Main Library remains by appointment only, while the community libraries will be access-restricted based on the amount of people inside the library according to the size of the facility.

A new service is available in which patrons can select books via the online library portal (see details below) and email a list of materials they want to loan. Librarians will make up piles of available materials and arrange a time for collection. You can also phone your librarian to inquire about a book-by-phone service.

Library services remain limited as follows:
Issue and return of books.
Ten books per library member for lending period of a month at a time.
Admittance to adults and children older than 12.
Children’s section is closed to children, but adults can take out books on behalf of children.
Research and reference services arranged by phone and/or email.
Internet services – preference given to pre-booked patrons, maximum two people at any given time.
Study area limited in compliance with regulations.
Wearing of masks and sanitising of hands are compulsory.
Your temperature will be taken before entering the library area, no admittance if it is 37.5C and higher.
Library materials handed in will be quarantined for 72 hours as per national and Western Cape safety standards and plastic covered materials wiped with sanitiser before being made available for loan.

Avontuur Library: 044 752 3351 avontuurbiblioteek@gmail.com – Monday 12pm-3pm, Tuesday 11am-2pm, Wednesday and Thursday 10am-1pm.
Blanco Library: 044 870 7047 gmblancobib@gmail.com – Monday to Friday 9am-4pm
Conville Library: 044 801 9320 Jrhode1@george.gov.za – Monday 9am-4pm
George Library: 044 801 9288 mluyenge@george.gov.za – Monday to Friday 9am-4pm, Saturday 9am-12pm
Haarlem Library: 044 763 1023 shonisemichels@yahoo.com – Monday, Thursday and Friday 2pm-5pm, Tuesday and Wednesday 2pm-5pm
Noll Library: 044 745 1014 dieprivierprim@gmail.com – Monday and Wednesday 12pm-3pm, Saturday 9am-12pm
Pacaltsdorp Library: 044 803 9340 pacsbib@george.org.za – Monday to Friday 9am-4.30pm
Thembalethu Library: 044 803 9260 xakortman@george.gov.za – Monday to Friday 9am-4.30pm
Touwsranten Library: 044 803 9285 touwsbib@george.org.za – Monday to Friday 9am-4pm
Uniondale Library: 044 752 1024 fortuinelton@yahoo.com – Monday to Friday 10am-4.30pm
Waboomskraal Library: angiefigeland@gmail.com – Monday to Friday 10am-2pm

George Municipality library portal link: wc.slims.gov.za/desktop/desktopwcgeplge
You can search online according to author, title, subjects, keyword, publisher or ISBN number.
Type in your library number on your card to check your library materials status including due date and opportunity to renew your books yourself.

 

CORPORATE SERVICES
Records are open to the public weekdays 8am-4pm unless otherwise announced as per temporary Covid-19 measures.
Central Records Main Building:  044 801 9286/9431/9125/9178
Building Plan Records (corner York and Progress Streets) 044 801 9367
Emergency Records Queries Only: Timothy Craak  0824594522

Area offices are open to the public on weekdays 8am-3pm and contactable by phone until 4.30pm as per below list unless otherwise announced as per temporary Covid-19 measures. After-hours emergencies to 044 801 6300.

Covid-19 protocols are in place and thresholds apply as to how many people are allowed into each applicable building.

Services available at area offices and service points include reporting essential services faults such as water and electricity problems, all other municipal complaints, account inquiries, indigent applications, housing waiting list enquiries, property valuation roll queries and general inquiries.
Blanco: 044 803 9275
Conville: 044 803 9261
Pacaltsdorp: 044 803 9286
Protea Park: 044 801 9111 ask for extension 2796 (Tuesday, Thursday)
New Dawn Park: 044 801 9111 ask for extension 2797
Rosedale: 044 803 9295
Rosemoor: 044 801 9379 (Monday, Wednesday, Friday)
Touwsranten/Wilderness/Kleinkrantz: 044 803 9280
Thembalethu: 044 801 9448

 

Thusong Centres reception are open weekdays 8am-3pm, but other departments’ tenants are open as per their usual individual office hours.
Waboomskraal Thusong Centre: 044 886 0040
Thembalethu Thusong Centre: 044 801 9448

After hours emergencies: 044 801 6300

Community halls and venues are closed to the public. Enquiries to Rozendra Thysse on 044 8019111/5 or rsthysse@george.gov.za and Alwyn Joseph 044 801 9005.
Acting Superintendent Halls: 060 823 3607 (on rotation with Maintenance)
Acting Superintendent Maintenance: 083 418 4588 (on rotation with Halls)

Human Resources offices are closed to the public unless otherwise arranged, HR functions continue. Enquiries to HRAdmin@george.gov.za

 

HUMAN SETTLEMENTS
Human Settlements administration offices are open to the public weekdays 7.45am-4pm. Covid-19 protocols are in place and only two people are allowed into the foyer at any given time.

For basic services (water and sanitation in informal areas) queries and complaints in informal settlements please contact 044 802 2003.
For assistance with emergency structures following disaster (fire, flooding etc) please phone 044 802 2029.
Queries and complaints for water leakages and sewerage complaints (indigent cases) can be reported at the office on above times, but preferably by phone on 044 801 9210/9994/9453 or pshelane@george.gov.za or ddlouw@george.gov.za

Existing Housing Offices
Existing Housing offices are open to the public weekdays 7.45am-4pm.
Covid-19 protocols are in place and only two people are allowed into the foyer at any given time.
Enquiries: 044 801 9113 or 044 801 9078

New Housing
New Housing Department (St Johns Street) offices are open to the public weekdays 7.45am-4pm.
Covid-19 protocols are in place and only two people are allowed into the foyer at any given time.
Please note only the person making the enquiry will be allowed access.
There may be a waiting period and/or the person can leave their contact details and enquiry on the form provided at the security point where after an official will make contact.
Enquiries: 044 802 2003

 

PLANNING AND DEVELOPMENT
Please note Town Planning, Building Control and Property Management offices are closed until further notice but officials can still be contacted by phone or email or can arrange a virtual Zoom or Microsoft Teams appointment with the relevant official to discuss any matters.

Town Planning General enquiries: 044 801 9477

Property Transfer Certificates: Marina Welman mhwelman@george.gov.za / 044 801 9171
Zoning Certificates: Lorraine Malangeni lxmalangeni@george.gov.za / 044 801 9477
Zoning Rectifications: Jeanne Fourie jfourie@george.gov.za / 044 801 9138 and Ilané Huyser ihuyser@george.gov.za / 044 801 9550
Illegal Land Use Complaints: Robin Hector rlhector@george.gov.za / 044 801 9475 and Mawethu Bonga mbonga@george.gov.za / 044 801 9520
Neighbouring property owner address details: Marisa Arries 044 801 9473 marries@george.gov.za

Land use applications
Please note new email address for the submission of land use applications: town.planning.application@george.gov.za

Land use applications can be submitted as per instruction sheets on website. See ‘Covid 19 Level 1 Land Use Applications Submission Guidelines – March 2021’ and ‘Public Participation Instructions Covid 19 Level 1 – March 2021’ on the link https://www.george.gov.za/george-documents/land-use-applications/land-use-submissions/

Enquiries land use applications as below:
Erven and farm portions ending with an even number (i.e. 0, 2, 4, 6, 8): Primrose Nako 044 801 9416 pnako@george.gov.za
Erven and farm portions ending with an odd number (i.e. 1, 3, 5, 7, 9): Marina Welman 044 801 9171 mhwelman@george.gov.za

Building Control
Building plans can be submitted online. See https://www.george.gov.za/planning-development/building-control/ for more information.

Building Control General enquiries: 044 801 9019 / 044 801 9370 / 044 801 9166
Request for existing building plans (Registration Department):
Phindiswa Lingani: 044 801 9370 pmlingani@george.gov.za
Sinazo Moshani: 044 801 9019 smoshani@george.gov.za
Musa Dyakop: 044 801 9166 mdyakop@george.gov.za
Status on building plan approvals: Vasti Laws: 044 801 9509 vnlaws@george.gov.za
Andrea Griessel: 044 801 9502 agriessel@george.gov.za

Please contact Building Inspectors directly during office hours:
James Vollenhoven: 076 823 0412
Fuzisa Siguba: 083 949 8651
Illegal activity: Nolan Noemdoe 083 757 3717

Property Management
Donald Gelderbloem: Manager Property Management 044 801 9073 dmgelderbloem@george.gov.za
Leasing of properties: Josephine Mpembe 044 801 9190 jmpembe@george.gov.za
Sale of properties: René Hendricks 044 801 9472 rehendricks@george.gov.za
General enquiries: Monique Isaks 044 801 9375 misaks@george.gov.za

Economic Development
Cathedral Square office is open to the public 9am-4pm, strict protocols apply.
Business queries: Joan Shaw 081 412 9995
Other queries: 044 801 2820 bduplessis@george.gov.za

IDP Office
Closed to the public but contactable during office hours.
Ronel le Fleur: 044 801 9075 / 071 870 7887 rlefleur@george.gov.za

Ward committee operations
Closed to the public but contactable during office hours.
Paulina Saaiman: 044 801 9074 / 060 579 6829 pasaaiman@george.gov.za

George Tourism
Open to the public weekdays 8.30am-4.30pm, strict protocols apply.
044 801 9295 info@visitgeorge.co.za

Wilderness Tourism
Open to the public weekdays 8.30am-4.30pm, strict protocols apply.
044 877 0045 info@visitgeorge.co.za

 

FINANCE
The Finance Hall in the Main Building is open to the public weekdays from 8am-3.30pm.
Covid-19 protocols are in place and only six people are allowed inside the Finance Hall at any given time.
Estimated waiting time is 20 minutes depending on the type of queries of the customers ahead of you in the queue.

While electronic payments are recommended (see details below), the Finance Hall is open for account payments in addition to municipal account queries, opening of accounts, new connections, duplicate accounts, arrangements on arrears, indigent applications etc.

Printed municipal accounts are being issued every month. If you have not received your account by the due date of the 15th of each month, please contact us to forward an email copy or pay your monthly average amount. Online accounts via email have not been affected by lockdown. If you want to receive your account via email please mail a request to accounts@george.gov.za.

Ratepayers are requested to use one of the below-mentioned methods to make payments.
Accounts can be paid via electronic transfer (EFT – see details below), via pay@ mobile applications (see details below) and at Pick n Pay, Checkers, Shoprite, USave and SPAR.
Please take your most recent available account statement with you so that the shop can access the bar code that connects your payment to your GRG account number.

Meter readings
Online submissions of water meter readings are welcomed and can be provided via the below email address along with the accountholder’s name, contact details and GRG account number.

Please note that meter readings are done per area at different times of the month and it is important that your meter reading email is submitted around the same time as your area’s reading time. Please check the date of the previous reading at the bottom of your account to determine your meter reading slot. A new service provider, Electro Cuts, has commenced water meter reading services for George Municipality

Consumers must please note the change in email address  to meterreadings@george.gov.za.
Enquiries: accounts@george.gov.za

Bank Details for electronic payment (please note bank details changed 1 December 2020)
The old account is being phased out so please amend as soon as possible. For now it is still active and payments made so far will have been received.

If you have a debit order on your account, details will automatically be updated. If you have created an account for online banking, please delete the old account and create a new one with the details as below.

First National Bank (FNB)
Account Type: Public Sector Cheque Account
Account Name: George Municipality
Account Number: 62869623150
Branch Code: 210554
Swift Code: FIRNZAJJ
Reference: your GRG account number
Proof of payment to be sent to payments@george.gov.za

pay@ mobile applications
Download Masterpass, Snapscan or Zapper application on your mobile phone and complete your profile.
Load your credit or debit card.
To pay the account, open ‘Wallet’ inside the App you have downloaded and scan the QR code (the black square with the little squares inside it on the bottom right of your account).
Enter the amount you are going to pay and complete the transaction.
The App will confirm your successful, secure transaction.

You can also use the following link for payment of your account:
https://payat.io/qr/11413
Click on the link and enter the Pay@ reference number (number starting with 11413) which appears on your account. Your customer information will appear with payment options to choose from.

Prepaid electricity purchases
www.prepaid24.co.za
https://home.ontec.co.za
www.ipay.co.za
The electricity token is automatically sent to the client via SMS or email.
Mobile apps belonging to banks also have a pre-paid electricity purchase function.
For prepaid enquiries please contact 044 873 5474.

General enquiries to accounts@george.gov.za or 044 801 9111.
Please provide your GRG account number with all enquiries.
Please note that limited assistance is available as personnel may be working offline.

Credit Control enquiries: 044 801 9111

MUNICIPAL COURT
The George Municipal Court is open to the public on weekdays 7.45am-4.30pm unless otherwise indicated due to temporary Covid-19 measures.

Please note the office of the Clerk of the Court is closed every day 1pm-1.45pm for representations and other transactions.
Enquiries: 044 801 9400

UNIONDALE/HAARLEM
Offices are open to the public on weekdays 7.45am-4.30pm (not open over lunch 1pm-1.45pm) unless otherwise indicated due to temporary Covid-19 measures.

Fire: 044 752 1225
Switchboard and fault reporting: 044 752 1024
Tourism: 044 752 1076
Haarlem: 044 763 1013
After hours: 044 801 6300

 

 

REPAIR UPDATE: GENEVAFONTEIN REPAIRS COMPLETED

The area remains a construction site and residents are urged to please stay well clear.

George Municipality confirms that repairs to the 600mm diameter raw water pipeline and the 800mm diameter Eastern water pipeline concluded just after 18h30 on Monday, 15 March 2021. Both pipelines were backfilled with sand to ensure they are bedded, i.e. secure in a place, and safe to open valves for water supply to both the Water Treatment Works and residential areas to resume.

The Eastern Water pipeline (drinking water) is currently supplying at full capacity as of 22h00 last night, with most of the affected areas being supplied of drinking water, with the exception of the Blue Mountain Development (BMD). The raw water line will be recommissioned today .

Teams are currently investigating the cause of the disruption to BMD and we trust this will be resolved as soon as is possible. A water tanker has been sent to the area for the use of the residents. All other water trucks have been withdrawn..

George Municipality urgently requests that residents stay well clear of the repair site which is still regarded as a construction site. The heavy rainfall of the past few days together with the side walls being unstable pose a danger and only experienced personnel are allowed within the vicinity.

The clearing of the site and reinstatement of the 450mm diameter Stormwater Pipeline and the roadway will start today, Tuesday, 16 March 2021. Heriot Road between Stander and Spreeu Streets remains closed to vehicles and pedestrians. Traffic control remains in place. The residents of the houses in the repair zone must please continue to proceed with extreme caution and only if alternative access is not possible.

We thank all residents for their patience and goodwill during this unforeseen challenge.

Repairwork at Genevafontein almost completed

Heavy rainfall throughout the day has created several delays and made the repairwork on the watermain pipe at Genevafontein very challenging. However,the private contractor has completed the dropping in of the replacement pipe, the couplings have been installed successfully and a bobcat is on site to  ensure that a  minimum layer of soil is placed, to support and cover the pipes before water flow can be entirely restored.

Once this has been completed, the valves will be reopened slowly and it is expected that it will take an additional few hours for water to have filled up the network sufficiently to restore full water pressure throughout the system. Please note the system will have to be flushed out to remove any dirt and initial water that comes out of the taps may be discoloured. This will diminish fairly quickly.

 Most areas do however currently have water albeit at low pressure following the recommissioning of several old water lines over the past few days.

 All of the water trucks have been withdrawn from sites, barring those listed below:

1 x Water Truck Zone 3 (Imizamo Yethu Secondary School)
1 x Water Truck Zone 9 (Community Hall)
1 x Water Truck Zone 6, Ramaphosa (Lingelehtu Street)
1 x Water Truck Zone 5, Pelindaba
1 x Water Truck at Azazani

The water supply for Thembalethu will continue to be monitored and when no longer required the water trucks will be withdrawn here as well. Please note water remains available for collection at the Fire Department, Mitchell Street and the Fire Station, Thembalethu, Fourways.

Heriot Road between Stander and Spreeu Streets remains closed to traffic and pedestrians. Traffic officials will remain on site after hours and during the night.  Residents of the houses in the repair zone must proceed with extreme caution and only if alternative access is not possible.

A final update will be provided by tomorrow morning. Should any resident experience no water again during the evening, please report to(A/h)  044 8016300 with address details.

Photo courtesy of Portfolio Councillor for Civil Engineering Services, Jacqulique Von Brandis

Update on repairs to Genevafontein Site

GEORGE MUNICIPAL WATER UPDATE: 15 March 2021 @ 14h15
The repairs on site at the Genevafontein watermain burst are continuing today, 15 March,  with all of the specialised parts and required equipment having arrived timeously. Work is expected to continue for the rest of the day, with the hope that water will be restored by tonight. Upon completion of connections, the waterlines will be tested for leaks. A minimum layer of soil must support and cover the pipes before water can be entirely restored. It will take an additional few hours for water to have filled up sufficiently to restore full water pressure throughout the system.

The recommissioning of all of the old water lines this morning is slowly allowing the system to keep water flowing and a number of areas have had water restored albeit at low water pressure. Please continue to use water sparingly as the old raw water pipes are smaller and cannot handle full capacity.

Acting Municipal Manager, Dr Michele Gratz today thanked all of the officials and service providers for their hard work under such trying circumstances. “This type of challenging repair is unforeseen and takes a huge commitment from all of our officials with everyone pulling together to assist. I would also like to thank the residents of George for their goodwill and understanding of the situation. The municipality understands the inconvenience of not having water and is taking all steps to restore the supply as soon as is possible, “ she said.

PLEASE NOTE: Water is also available for COLLECTION @ Fire Department, Mitchell Street and @Thembalethu Fire Station (Fourways)

Please see list of trucks to supply water at points most affected, we continue to address the positioning of the trucks as the need arises and will inform residents accordingly:

1 x Water Truck @ Bergsig, Pick and Pay (4th Street)
1 x Water Truck Levallia (Bizzy Corner)
1 x Water Truck, Denneoord (Bergville Retirement Home, cnr of 8th Street and Wellington Street)
1 x Water Truck, Rosemore (Old Age Home/Clinic)
1 x Water Truck Zone 3 (Imizamo Yethu Secondary School)
1 x Water Truck Zone 9 (Community Hall)
1 x Water Truck Zone 6, Ramaphosa (Lingelehtu Street)
1 x Water Truck Zone 5, Pelindaba
2 x Water trucks on their way to Groenkloof and Kraaibosch Frailcare
1 x Water Truck at Azazani (Tabata St, provision for Silvertown and Zone 4)
1 x Water Truck Protea Park (Park Str )

Heriot Road between Stander and Spreeu Streets remains closed and the public is warned to not visit the area on foot and to stay well clear of the entire area as it may be unsafe. Traffic officials are on site and residents of the houses in the repair zone must proceed with extreme caution and only if alternative access is not possible.

 The municipality will update residents as repairs progress with a further update expected by 6pm tonight.

GEORGE MUNICIPAL WATER UPDATE: 15 March 2021

Repairs at the Genevafontein site has been further delayed following further heavy rains, with more rain predicted for early morning.
The site will be prepared once again while the municipality awaits parts from Cape Town following damage to sealing rubbers during repairs in the rain yesterday.

The specialized parts are only expected to arrive from Cape Town by midday today and work is expected to continue most of today, with the hope that water will be restored by tonight. Upon completion of connections, the waterlines will be tested for leaks. A minimum layer of soil must support and cover the pipes before water can be entirely restored. It will take additional few hours for water to have filled up sufficiently to restore full water pressure throughout the system.

The recommissioning of an old raw water pipeline to the Water Treatment Works has ensured that water supply does not run out to other parts of George. Please continue to use water sparingly as the old raw water pipes are smaller and cannot handle full capacity.

Extreme low pressure continues to affect properties in eastern and north-eastern suburbs today.

Please see list of trucks to supply water at points most affected, we continue to address the positioning of the trucks as the need arises and will inform residents accordingly:
1 x Water Truck @ Bergsig, Pick and Pay (4th Street)
1 x Water Truck Rosemore/Levallia – will circulate between two areas
1 x Water Truck, parked in Meyer Street, Van Kerwel Skool
1 x Water Truck, Genevafontein, Corner Herriot and Stander Street
1 x Water Truck Zone 3 (Imizamo Yethu Secondary School) (Private vehicle hired in, not marked George Municipality)
1 x Water Truck Zone 9 (Community Hall)

Water is also available for collection at the Fire Department, Mitchell Street in the CBD

Water has been steadily filling the pipes in Thembalethu, but pressure continues to drop as water is used before it can build up in the reservoir.

Heriot Road between Stander and Spreeu Streets remains closed and the public is warned to not visit the area on foot and to stay well clear of the entire area as it may be unsafe. Traffic officials are on site and residents of the houses in the repair zone must proceed with extreme caution and only if alternative access is not possible.

The municipality will update residents as repairs progress

Potential water crisis managed, please keep saving water

POTENTIAL WATER CRISIS BEING MANAGED, PLEASE KEEP SAVING WATER
The potential city-wide water crisis is being managed following the recommissioning of an old raw water pipeline to the Water Treatment Works. Please continue to use water sparingly as the old raw water pipes are smaller and cannot handle full capacity and there is still no drinking water supply to reservoirs east of the city.

Water trucks are roaming in Thembalethu Zones 1-8 where reservoirs have run dry. Zone 9 still has water for now but will be monitored and supplied if required. Thank you to Mossel Bay Municipality for continued assistance with a large water truck to help supply to these areas.

Eastern suburbs of George, Kraaibosch and Victoria Bay will be experiencing extreme low pressure and still runs the risk of running dry. Water should be used for essentials only.

Please note that in high lying areas of eastern suburbs water pressure may be insufficient at the moment to supply water to taps. Nonetheless the entire network is systematically being checked and the necessary adjustments made.

Work is going well at the site in Genevafontein where a major raw water pipe burst under the tar in Herriot Street caused a large sink hole. The pipe supplies the town’s main water treatment works, which meant that water could not be pumped into the facility’s holding dams.

A traffic incident delayed work at the site, which was referred to the SAPS. It was later discovered that the drinking water pipe that runs parallel to the raw water line has also been damaged.

Civil engineering teams worked through the night excavating the sink hole site to safeguard it for workers, after which repairs commenced. Priority was given to the drinking water line which should be completed late afternoon and water supply reinstated thereafter. It will take additional few hours for water to have filled up sufficiently to restore full water pressure throughout the system.

The raw water line repairs are being done in tandem when possible, and is expected to be complete this evening, a few hours after the drinking water line.

We are concerned that heavy rains expected later today may hamper repairs, and all efforts are being made to finish works as soon as possible.

Herriot Road below Stander Street remains closed and the public is warned to not visit the area on foot and to stay well clear of the entire area as it may be unsafe. Traffic officials are on site and residents of the houses in the repair zone must proceed with extreme caution and only if alternative access is not possible. Spreeu Street is being monitored and may be closed if necessary.

The municipality will update residents as repairs progress.

ENDS
Issued George Municipality on 14 March 2021 at 9.50am.

Potential WATER CRISIS – use water for essentials only

George Municipality makes an urgent appeal to all residents of George and surrounding areas to use water for essentials only, following the major raw water supply line damage in Genevafontein. The pipe supplies the town’s main water treatment works, which means that water cannot be pumped into the facility’s holding dams at the moment.

It has now been established that the drinking water pipe that runs parallel to the raw water line has also been damaged. The line is the main drinking water supply line to Kraaibosch area, Victoria Bay and Wilderness as well as Thembalethu.

Water is already running extremely low in Thembalethu and roaming water trucks will soon be deployed to Zones 1 to 8. Zone 9 still has water for now but will be monitored and supplied if required. Thank you to Mossel Bay Municipality for assistance with a large water truck to help supply to these areas.

Details of trucks to other areas will be confirmed should it become necessary.

Water reservoirs across the city is running low and the remaining water can only be managed with the cooperation of residents.

In the meantime, the municipality is doing everything it can to repair the lines as quickly as possible.

Civil Engineering teams will be working through the night on repairs to both lines. Priority will be given to the drinking water line. Extreme low pressure water is most likely to be experienced in affected areas – we ask that you use this as a reminder to use water for absolute essentials only.

The municipality will update residents as repairs progress.

ENDS
Issued George Municipality, 13 March 2021 (7pm update)

Pipe burst Genevafontein – stay away and save water

Issued George Municipality, 13 March 2021 (3.30pm update)

Residents urged to use water sparingly and stay away from major pipe burst in Genevafontein

George Municipality urges all residents of George to use water sparingly and to stay away from the area where a water supply pipe burst is being attended to in Genevafontein.

A section of Herriot Street, north of the Geneva Café intersection, collapsed following an underground pipe burst. Water has been gushing from the site for several hours but has started subsiding as pipes above the site are starting to run clear following the closure of the relevant valves.

The pipe supplies the town’s main water treatment works, which means that water cannot be pumped into the facility’s holding dams at the moment. The municipality appeals to residents to use water sparingly to ensure that potable water supply is sufficient while the supply line is disrupted. Properties in the eastern suburbs of George, including Kraaibosch and surrounds, may experience some drop in water pressure.

Civil engineering teams are on site and will be working the rest of today and through the night to make the necessary repairs. A traffic incident earlier in the day has delayed repairs and has been referred to the SAPS (nobody was hurt in the incident).

Herriot Road below Stander Street is closed and the public is warned to not visit the area on foot and to stay well clear of the entire area as it may be unsafe. Traffic officials are on sight and residents of the houses in the repair zone must proceed with extreme caution and only if alternative access is not possible. Spreeu Street is being monitored and may be closed if necessary.

Sandbags have been placed above private properties to assist with water run-off and a stormwater team is ensuring that drains are kept clear.

The municipality will update residents as repairs progress.