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After-Hour Assistance for Blocked Accounts Discontinued from July 2024

Effective July 2024, after-hours assistance for blocked accounts will no longer be available.

Process:
After all credit control actions (SMS, final demand) have been implemented and no response is received from the client, a one-time block for R300.00 will be instituted on arrear accounts. This means that you will only be able to buy electricity for up to R300. You will therefore not be able to call the after-hours number to request assistance for blocked electricity purchases once the R300 limit is reached.

Need to UNBLOCK your prepaid meter? Follow one of the following steps:

  • Full payment of your municipal account
  • Payment arrangement
  • Apply for Indigent Subsidy if you qualify (2 x SASSA)

For assistance, contact the municipality’s debt control section during office hours at 044 801 9111 or email creditcontrol@george.gov.za

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OPENBARE KENNISGEWING: Na-ure bystand vir geblokkeerde rekeninge onbeskikbaar vanaf Julie 2024

Met ingang van Julie 2024 sal na-uurse bystand vir geblokkeerde rekeninge nie meer beskikbaar wees nie.

Proses:
Nadat alle kredietbeheeraksies (SMS, finale aanvraag) geïmplementeer is en geen reaksie van die kliënt ontvang is nie, sal ‘n eenmalige blok vir R300.00 op agterstallige rekeninge ingestel word. Dit beteken dat jy net elektrisiteit vir tot R300 sal kan koop. Jy sal dus nie die na-ure nommer kan skakel om bystand te vra vir geblokkeerde elektrisiteitsaankope sodra die R300 limiet bereik is nie.

Moet u u voorafbetaalde meter ONTLOOP? Volg een van die volgende stappe:

  • Volle betaling van u munisipale rekening
  • Betalingsreëling
  • Doen aansoek om hulpbehoewende subsidie indien u kwalifiseer (2 x SASSA)

Vir bystand, kontak die munisipaliteit se skuldbeheerafdeling gedurende kantoorure by 044 801 9111 of e-pos creditcontrol@george.gov.za

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ISAZISO SIKAWONKE-WONKE: Uncedo lwasemva kweyure zomsebenzi lwee-Akhawunti eziValiweyo Luyekiwe ukususela kweyeKhala 2024

Ukuqala kweyeKhala 2024, uncedo lwasemva kweeyure zomsebenzi kwii-akhawunti ezivaliweyo alusayi kuphinda lufumaneke.

Inkqubo:
Emva kokuba onke amanyathelo olawulo lwamatyala (iSMS, ibango lokugqibela) ephunyeziwe kwaye kungekho mpendulo ifunyenweyo ivela kumxhasi, ukuvulwa kombane ovaliweyo ngenyoba enye yokuthenga umbane ukuya kuma kuma-R300.00 kuya kuqaliswa kwii-akhawunti ezisemva ngentlawulo. Oku kuthetha ukuba uya kuba nako ukuthenga umbane ukuya kutsho kuma-R300 kuphela. Ngoko ke awuyi kuba nako ukutsalela umnxeba kwinombolo yasemva kweeyure zomsebenzi ukuba ucele uncedo lokuthenga umbane ovaliweyo kwakuba kufikelelwe kumyinge wama-R300.

Ngaba ufuna UKUVULA isixhobo sakho sokulinganisa umbane ohlawulelwa kwangaphambili? Landela elinye lala manyathelo alandelayo:

  • Hlawula i-akhawunti yakho kamasipala ngokupheleleyo
  • Yenza amalungiselelo entlawulo
  • Faka isicelo seNkxaso-mali yabangathathintweni ukuba ufanelekile (2 x SASSA)

Malunga noncedo, qhagamshelana necandelo lolawulo lwamatyala kamasipala ngamaxesha omsebenzi ku- 044 801 9111 okanye nge-imeyili ku creditcontrol@george.gov.za