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Important numbers

Electricity044 874 3917
Water / Sanitation044 801 9262/9266
Fire 044 801 6311
Refuse Removal044 802 2900
Traffic / Licence044 878 2400 / 044 801 9315
Law Enforcement044 801 6350
GO GEORGE Call Centre0800 044 044
George Municipality Switchboard044 801 9111
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Published: 12 Dec 2018Title: GEORGE MUNICIPALITY WATER UPDATE: 12 DECEMBER 2018Status: Dam level: 89. 45% (up from 80.32% last week Wednesday);Rainfall since 5 December 2018: 21.5mm; Demand/usage: 32.81 megalitres (target 22Ml);Months water left: 11
Published: 28 Nov 2018Title: ACCESS TO GEORGE LIBRARY CALEDON ROADWORKSStatus: Due to roadworks in Caledon Street, access to George Library and Museum is currently via the sidewalk in front of church. From Courtenay Street, turn into Symmonds Street, left into Drostdy Lane and left into Caledon. Roadworks expected complete by 14 December, weather-depending.
Published: 27 Nov 2018Title: Municipal offices closed for year end functionsStatus: Please note certain municipal offices will be closed for departmental year end functions on seperate days on 29 November, 5 December, 7 December and 14 December. Please see News section for details.
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Important numbers

Electricity 044 874 3917
Water / Sanitation 044 801 9262/9266
Fire 044 801 6311
Refuse Removal 044 802 2900
Traffic / Licence 044 878 2400 / 044 801 9315
Law Enforcement 044 801 6350
GO GEORGE Call Centre 0800 044 044
George Municipality Switchboard 044 801 9111

Water, Sanitation, Streets, Roads

Overview

We do our best to manage and maintain water infrastructure to supply you with clean flowing water. One of our Strategic Goals is to keep George - Clean, Safe and Green as well as the delivery of quality services - for all citizens of George. Our vision is George - A City for a Sustainable Future. We live our values, focus on our citizens, work smart, act like owners and are the brand.

OUR OPERATIONAL KEY PERFORMANCE AREAS: Sewerage: Main Pipes and Pump Stations Sewerage: Water Pollution Control Water: Main Pipes, Reservoirs and Pumpstations Water Purification Storm Water Streets Planning and Project Management

WHERE TO FIND US: Physical Address The Old Town Hall Building, c/o York and Market Street, Postal Address P O Box 19, George, 6530

Kindly report a blocked sewer, a burst water main, a leaking pipe, a complaint or potholes, immediately to: Mon – Fri : 07H45 – 16H30 044 801 9262 / 6 After Hours / Emergency Services 044 801 6300

UNIONDALE WATER/BURST PIPES/ SANITATION 044 752 1024 Contact us should you want to report a fault, have queries, complaints, compliments or suggestions.

Kindly report a blocked sewer, a burst water main, a leaking pipe, a taste complaint or potholes, immediately to:
 

Queries and faults to local roads can be directed to:

Lionel Daniels
Streets and Stormwater

Tel 044 801 9496
 

DAM WALL UPDATE (November 2018)

 The public  was informed of the challenges in the past to appoint a Contractor for the Dam project that have been beyond the control of the municipality. While the municipality receives frequent requests by interested parties regarding the current procurement process, an announcement on the appointment of a contractor can only be made once the full procurement process has been completed.

To provide the public with a better understanding of the procurement process for the appointment of a contractor, from advertisement to appointment, the following summary is provided:

Tenders were advertised and distributed as per the National Treasury Supply Chain Regulations, and have subsequently been received.

After the closing date for the submission of tender offers the tenders received  were vetted by the municipality’s Supply Chain Management unit to ensure compliance with the requirements of the National Treasury Supply Chain Regulations. The Department Civil Engineering Services then assessed and scored each tender to determine whether each bidder meets the pre-qualification technical minimum requirements. Only after this pre-qualification bid prices can be compared and a full technical report compiled by the design consultant. The anticipated date for receipt of the technical report is by 9 November 2018, where after the municipality will call for a Bid Evaluation Committee (BEC).

A Bid Evaluation Committee – comprising the municipality’s Supply Chain Management unit, the relevant department (in this case Civil Engineering), possibly a legal adviser and a technical adviser will meet to consider the evaluation process and to determine which tender will be recommended for approval.  The  BEC will submit a formal item, containing a full summary of the bid evaluation process and recommendations, to the Bid Adjudication Committee (BAC).

Following sign-off by the MM, all tenderers will be notified of the BAC outcome, and tenderers are then given 14 days to lodge an appeal should they have reason to believe the process was flawed. If no appeals are received, or once appeals have been addressed, the successful tenderer can be notified in writing of the approval and acceptance of the bid submitted. The envisaged timeframe is to complete the appointment process is before 14 December 2018, being the date of the annual compulsory builders break.

Contractors will return on 14 January 2019 to resume normal work after the builders break and the successful Contractor will be required  submit a Health and Safety Plan (H&SP) for the execution of the works as well as supply the required construction guarantees within 21 days from signing the acceptance. Once the H&SP has been approved, the contractor must apply to the Western Cape Department of Labour for a construction permit and the provincial department has 30 days from the date of submission of the application to respond.

In the interim, the Western Cape Department Environmental Affairs and Development Planning must be notified of the impending works (at least 10 days before commencement with any works on a site), as well as any other affected departments or authorities.

Site handover only occurs once the construction permit has been issued by the Department of Labour and received by the appointed contractor.

The above process, if there are no unnecessary or unforeseen delays or hindrances, takes up to 150 calendar days from receiving the tender offers to the actual site handover to the appointed contractor.

The George Municipality confirms that, in regards to the Garden Route Dam project, the above-mentioned process is currently underway and - if there are no unnecessary or unforeseen delays or hindrances - it is anticipated that construction may commence during March 2019.

The municipality is as anxious as all its citizens to commence with the construction process, but is constrained by legislative requirements and must comply accordingly.

 

 George Water Services Audit 2016 -17.pdf

Follow the link for Blue Drop information: https://www.dwa.gov.za

Follow the link for Green Drop information:https://www.dwa.gov.za

 

Information on saving water and how your water usage impacts the environment.pdf

 

THE FOLLOWING 2 B WATER RESTRICTIONS APPLY IN GEORGE:

•  Handheld watering of gardens using a hose and municipal water: even-numbered households Mondays and Thursdays, 3pm-5pm AND uneven-numbered households Tuesdays and Fridays, 3pm-5pm. • Mechanical irrigation of gardens (sprayers) using municipal water is prohibited.

• Watering sports fields using municipal water is prohibited, except for golf course greens, bowling greens and cricket pitches, daily 7pm-9pm.

• Filling up of swimming pools using municipal water is prohibited.

• Washing cars with a hose using municipal water is prohibited (buckets allowed), except for commercial car washes.

• Cleaning of outside surfaces using a hosepipe with municipal water is prohibited (buckets allowed).

• “OWN WATER” signage must be displayed where applicable and must be proven on request by municipal officials.

• Applications for exemption of some restrictions may be considered on merit.

 

Report water leaks and burst pipes to 044 801 9262 or after hours at 044 801 6300, as soon as you notice them.
Report contraventions of water restrictions on 0800 424 277. Fines may apply.

 

Why do we have water restrictions in George?

The George Municipality has a Drought Management Plan, which incorporates all kinds of measures to manage the town’s water security. These measures are linked to the level of the Garden Route Dam, which is the town’s major water supply. The first set of restrictions were implemented on 1 June 2017 when the dam dropped to below 60%.

How do I know if I am using too much water?

​At the moment, the average household in George uses between 20 and 30 kilolitres per month, so, for most of us, we are going to have to cut about half our water usage if we don’t want to pay extra. Start with your municipal bill and water meter. The amount of water you use in a month is indicated at the bottom of your municipal account. If, for instance, your water usage was 30 kilolitres on your previous account, you need to use at least half that amount in the next month to avoid a much higher water bill.

How can I track my water use through the month?

Find the water meter on your property and write down the meter reading. Keep track of the meter reading, daily or weekly, so you can figure out if you need to save even more. Remember, everyone, together in your household, should not use more than 480 litres a day, if you want to make the 15 kilolitres monthly limit. What is the quickest way to bring my account down? Different communities use municipal water differently, but watering gardens, flushing toilets, bathing and showering and laundry, are the places where people can save the most.

Must I stop watering my garden all together?

The 2 B restrictions mean you are not allowed to water your garden with a hose or sprinklers at all. If you had until now watered your garden with a hose regularly, the good news is you may reduce your bill significantly by no longer watering your garden. You may water your garden by hand using a watering can or bucket, but in the long term, it is better to start thinking about planting drought resistant plants.

How can we save water in the toilet?

The older your house, the more likely you will have a large cistern of nine litres or more, which means flushing your toilet can use up to 15 litres per flush, which can add up quite quickly in a household of four. Newer toilet cisterns hold about six litres. Not all toilets work well with water reduction devices (such as a brick or bottle inside the cistern), so check before you do so. Reduce toilet paper use and consider your flushing options.

Do I really have to stop taking a bath?

Depending on the size of the bath, an 18-centimetre-deep bath will take up 150-200 litres, which is nearly half your daily household allocation, so it is about considering how important a bath is for you. Many people share the bathwater and harvest it afterwards to water non-edible plants, for instance. Consider one day a week being a treat ‘bath’ day and shower the rest of the time, if you don’t want to give it up entirely, but then also make sure the water goes to more than one use.

If I already take a shower, can I reduce my use further?

While newer shower heads may reduce usage, the flow rate of most shower heads are still 15-25 litres per minute or 75-125 litres for a five-minute shower. Consider replacing your shower head with a flow reducing one. You can save further by turning the tap off when soaping and then re-opening the tap to rinse off soap.

How much water does a laundry washing machine use?

Depending on the size and age of the laundry washing machine, it uses 90-150 litres per cycle. Consider handwashing for certain items.

How much water does a dishwasher use?

Depending on the size, age and type of machine, the dishwasher uses 40-75 litres per cycle. Consider handwashing, which uses 10-30 litres depending on your efficiency.

Are there some general things people can remember to save water?

Don’t let water run: close taps and put in the plug in for everything you can. Catch the cold water in the hot water pipes in a container when you wait for it to turn hot – fill the kettle or cooking pot with it.

If I see people not abiding to the restrictions, what should I do?

Contraventions of water restrictions can be reported on 044 801 6350 or after-hours to 044 801 6300. Repeat offenders can expect to pay up to R4 000 per offence, depending on the offence, or be jailed for up to six months if found guilty.

If I see water leaking somewhere, what should I do?

Please report water leaks, burst pipes and other water-related concerns to our Civil Engineering Department, at 044 801 9262 or after hours at 044 801 6300, as soon as you notice them.

 

Last published 13 November 2018